Sendie Paul
Egg Harbor,NJ
Summary
Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams and making strategic improvements. Decisive leader and creative problem solver with 6 years of healthcare experience.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Shore Physicians Group
11.2023 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Advocated for patients'' rights within the healthcare system, working diligently to address concerns or barriers to care.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Negotiated with insurance providers to secure coverage for necessary treatments, alleviating financial stress for patients.
- Communicated with patients, ensuring that medical information was kept private.
Chronic Disease Care Coordinator
Southern Jersey Family Medical Centers
05.2016 - 11.2023
- Educate and assist patients in the management, prevention, and maintenance of their health wellness state
- Obtain information and communicate with doctors on patients’ status and make necessary appointments and/or follow up
- Arrange transportation for Patients needing assistance getting to community organizations and health center
- Provide effective and productive communication between patients and providers
- Track patient outcomes and provide information to authorized personnel as requested
- Maintain electronic medical records to ensure compliance with all State and Federal guidelines
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Drafted educational brochures and informative newsletters for patients and staff.
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Administration Intern
Seashore Gardens Nursing Home
06.2016 - 11.2016
- Planned and directed operations of the nursing home based on policies
- Prepared official reports for the nursing home’s governing body
- Attended meetings with staff, insurance companies, and Medicare and Medicaid administrators.
Community Health Intern
Stockton University
01.2014 - 06.2016
- Encouraged healthier lifestyles
- Prepared educational materials and programs
01.2015 - 05.2015
- Public Health and Marketing , STD Awareness Campaign
- Encouraged young people to get themselves
- Provided access to many resources to help tested
- Build health communication
- Created flyers, brochures, facts sheets, websites to support STD prevention outreach
Education
Bachelors of Science - Public Health, Community Health Education
Stockton University
Galloway, NJ05.2016
Associate of Science - Health Services
Atlantic Cape Community College
Mays Landing, NJ05.2014
Skills
- PowerPoint
- Case management
- Multitasking
- Problem-solving abilities
- Microsoft Excel
- Communication
- Prioritizing
- Multidisciplinary team collaboration
- Records management
- Schedule management
- Documentation
- Patient education
- Organizational skills
- Goal setting
- Scheduling
- Care planning
Languages
Creole
Professional
Timeline
Care Coordinator
Shore Physicians Group
11.2023 - Current
Administration Intern
Seashore Gardens Nursing Home
06.2016 - 11.2016
Chronic Disease Care Coordinator
Southern Jersey Family Medical Centers
05.2016 - 11.2023
01.2015 - 05.2015
Community Health Intern
Stockton University
01.2014 - 06.2016
Bachelors of Science - Public Health, Community Health Education
Stockton University
Associate of Science - Health Services
Atlantic Cape Community College
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