Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sendy Almherrat

Katy,TX

Summary

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking seller with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable Server offering three years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Diligent College Student focused on Teaching and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

5
5
years of professional experience

Work History

Server

Golden Corral Buffet and Grill
Cypress, TX
02.2021 - 05.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.

Seller

MidinMod
Houston, TX
02.2022 - 10.2023
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Conducted market research and analyzed customer feedback to identify new sales opportunities.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Provided technical advice on product use and operation.
  • Maintained detailed records of customer interactions and transactions.
  • Created promotional materials such as brochures, flyers, and banners for display at trade shows or events.
  • Generated reports regarding sales performance data including monthly, quarterly, yearly targets achieved.
  • Developed strategies to increase store traffic by utilizing marketing techniques such as email campaigns or social media advertising.
  • Collaborated with other departments within the organization to ensure a seamless buying experience for customers.
  • Posed as models for advertising, artistic creation and display of goods.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Produced sales documents, finalized deals and filed records.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Greeted and assisted customers to foster positive experiences.
  • Replenished and arranged items to maintain appearance.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified customer needs by asking questions and advising on best solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Developed new business and maintained existing sales to achieve profitable revenue growth.

Server and Casher

Fatoush Mediterranean Grill cafe
Cypress, TX
02.2019 - 01.2020
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Performed other duties as assigned by management.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Associate of Arts - Teacher Education

Lone Star College System
Cypress, TX
05.2024

High School Diploma -

Cypress Lakes High School
Katy, TX
05.2021

Skills

  • Order Management
  • Safe Food Handling
  • Guest Engagement
  • Table Setting
  • Positive and Professional
  • Buffet Setup and Takedown
  • Guest Relations Management
  • Professional Networking
  • Promotions
  • Food Safety and Sanitation
  • Staff Training and Motivation
  • Opening and Closing Procedures
  • Team Member Motivation
  • Project Leadership
  • Team Leadership
  • Customer Service
  • Heavy Lifting
  • Flexible Schedule
  • Analytical Thinking
  • Self-Directed
  • Calm Under Pressure
  • Cultural Awareness
  • Excellent Communication
  • Problem-Solving
  • Training & Development

Timeline

Seller

MidinMod
02.2022 - 10.2023

Server

Golden Corral Buffet and Grill
02.2021 - 05.2022

Server and Casher

Fatoush Mediterranean Grill cafe
02.2019 - 01.2020

Associate of Arts - Teacher Education

Lone Star College System

High School Diploma -

Cypress Lakes High School
Sendy Almherrat