Seneca Silva
Office Manager
Sacramento,CA
Summary
Dynamic MBA candidate with a concentration in Leadership and Organizational Development, expected to graduate in Fall 2025. Offering over six years of expertise in community development, workforce training, and project management, with a strong focus on empowering underserved communities. Proven ability to forge and sustain strategic partnerships across labor, environmental justice, and community organizations. Dedicated to promoting diversity and equity through innovative, inclusive recruitment practices and comprehensive support services. Passionate about driving climate transition initiatives that prioritize the well-being of workers and foster thriving communities.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Office Manager/Sales Specialist
Flawless Boxing and Fitness
3 2020 - Current
- Lead cross-functional teams to enhance recruitment strategies and drive membership growth by 20%, focusing on underrepresented communities
- Implement training programs to boost team performance and create a culture of collaboration and diversity
- Oversee operations, including staffing, facility management, and inventory, to ensure seamless daily functionality
- Collaborate with vendors and community partners to secure resources and maintain a strong network for local events
- Monitor CRM systems to track performance metrics, leading to a 15% improvement in customer retention
- Regularly report on strategic KPIs, contributing to data-driven decision-making.
Volunteer Coordinator
Flawless4Youth
01.2018 - Current
- Coordinated outreach initiatives, engaging hundreds of local youth from underserved communities in Sacramento, promoting boxing as a vehicle for personal growth and skill development
- Established mentorship programs that focus on building confidence, teaching life skills, and promoting physical health and proper nutrition through the sport of boxing
- Organized fundraising events, securing scholarships for youth participants, and ensuring access to training programs and life skill workshops
- Collaborated with local schools, community centers, and nonprofit organizations to identify youth candidates and connect them with support services
- Built relationships with donors and partners to increase community support and resource availability, leading to a 25% increase in program funding
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives
Project Specialist
Shingle Springs Band of Miwok Indians
12.2022 - 08.2023
- Developed public health initiatives to support Native youth and families, emphasizing inclusivity and equitable access to services
- Built partnerships with community organizations, including cultural centers, educational institutions, and agencies, to strengthen support networks
- Managed marketing campaigns that raised community awareness on health issues, resulting in increased program participation
- Coordinated logistics for events, including budgeting, vendor selection, and resource allocation
- Led community outreach initiatives that increased program participation by 40% in two quarters, focusing on cultural inclusivity and access to vital resources for underserved populations
- Facilitated collaboration with external stakeholders, including local organizations, schools, and government agencies, resulting in a 20% expansion of service coverage for native communities
Student Caller/Alumni Relations Specialist
University of Redlands
11.2021 - 04.2022
- Managed outreach to alumni, increasing annual giving by 13% through targeted engagement and donor relationship-building
- Developed CRM strategies for accurate data management and enhanced donor engagement.
- Established rapport with prospective donors, resulting in successful monetary contributions to the institution.
- Maintained detailed records of call outcomes, ensuring accurate tracking of fundraising progress
- Utilized various software tools for data entry purposes, ensuring accuracy in recording donor information and pledges made during calls
- Exceeded personal performance targets consistently, contributing significantly to overall team achievements
Community Assistant/Community Liaison
University of Redlands
08.2019 - 03.2020
- Fostered community connections within residence halls, creating inclusive programs that encouraged student engagement
- Acted as a liaison between residents and university staff, ensuring timely resolution of concerns and promoting a sense of community
- Increased occupancy rate 30% with improved marketing and tenant relations strategies
- Maintained open communication with tenants to proactively handle questions and complaints.
- Managed community budget for events and improvements, ensuring optimal use of resources for maximum impact
- Evaluated program success using surveys or other feedback methods to identify areas for improvement or future event planning considerations
- Scheduled and coordinated social events that fostered a sense of belonging among community members
Education
MBA - Business Administration
University of Redlands
Redlands, CA 03.2024 - Current
Bachelor of Science - Business Administration
University of Redlands
Redlands, CA 08.2018 - 08.2022
Skills
Community and Network Building: Expertise in building relationships with community groups, labor unions, and cultural organizations
Inclusive Recruitment Practices: Experienced in designing and implementing recruitment strategies focused on equity and diversity
Project Management: Strong background in coordinating events, managing budgets, and overseeing program development from ideation to implementation
Leadership and Team Management: Proven ability to lead teams in achieving strategic goals, fostering a positive and motivational work environment
Data-Driven Decision Making: Proficient in using CRM and analytics tools to track performance and drive improvements
Adaptability in Startup Environments: Successfully managed multiple projects in fast-paced settings, ensuring flexibility and resilience
Languages: Proficient in English and working proficiency in Spanish
Technical Skills: Microsoft Office, Google Suite, CRM systems, data analytics tools
Commitment to Climate and Social Justice: Dedicated to advancing equity and just transition principles in all initiatives
Timeline
MBA - Business Administration
University of Redlands
03.2024 - Current
Project Specialist
Shingle Springs Band of Miwok Indians
12.2022 - 08.2023
Student Caller/Alumni Relations Specialist
University of Redlands
11.2021 - 04.2022
Community Assistant/Community Liaison
University of Redlands
08.2019 - 03.2020
Bachelor of Science - Business Administration
University of Redlands
08.2018 - 08.2022
Volunteer Coordinator
Flawless4Youth
01.2018 - Current
Office Manager/Sales Specialist
Flawless Boxing and Fitness
3 2020 - Current
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