Dynamic professional with extensive experience in customer engagement and team leadership at the Swedish Cultural Center, T-Mobile, and Lumen Field.en Field. Recognized for exceptional service quality and ability to train and develop staff. Proven track record in performance evaluation and event management, ensuring safety compliance while enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bartender
Swedish cultural center
seattle
03.2025 - Current
Executed opening and closing duties, ensuring restocking of supplies.
Prepared cocktails and served wine, draft, and bottled beer according to recipes.
Maintained extensive knowledge of bar offerings to recommend food and drink pairings.
Monitored bar tabs and seamlessly transferred open tabs to dining staff.
Delivered outstanding customer service in a high-traffic environment.
Addressed customer needs promptly and effectively.
Acknowledged by management for exceptional service quality.
head coach middle school volleyball
Seattle Public Schools, Contract
seattle
03.2025 - Current
Developed training programs for student-athletes in alignment with district guidelines.
Evaluated athlete performance and provided constructive feedback for improvement.
Promoted sportsmanship and teamwork among athletes during all activities.
Assisted in recruiting new talent for school sports programs and events.
Facilitated team meetings to discuss goals, review strategy, motivate players.
Observed health and safety guidelines and protocols during practice sessions and game to help players avoid injuries.
Improved player health by optimizing nutritional plans and recommending enhanced life choices.
Led the team to consistently place in tournaments, achieving a trophy win for the school.
Barback
Levy Restaurants
Seattle
11.2022 - Current
Stocked bar supplies and maintained cleanliness for efficient service flow.
Assisted bartenders in preparing drinks and serving customers promptly.
Followed safety protocols for handling alcohol and food products consistently.
Responded to customer requests promptly and professionally.
Served as cashier when necessary, handling payments accurately and efficiently.
Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
Beertender
Sodexo Food Service
seattle
07.2021 - Current
Achieved promotion to alcohol service role within one year at age 18.
Served diverse craft beers with accuracy and engaging customer interactions.
Executed opening and closing procedures, ensuring compliance with safety regulations.
Resolved customer complaints promptly while adhering to company policies.
Cross-trained in various restaurant and bar operations to enhance flexibility.
Supervised team members, ensuring seamless shift operations.
Trained new staff on safety protocols and operational procedures.