SENECA JURAEE' PINCKNEY
Administrative Assistant
Suwanee,Georgia
Summary
Well-qualified Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Stellar Substitute
Gwinnett County Schools
2023.08 - Current
- Participated in professional development workshops and conferences, staying current on best practices in education.
- Incorporated technology into learning to enhance student engagement and learning.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Ability to operate in a Windows environment and various integrated applications.
- Demonstrated the ability to reason logically.
- Demonstrated the ability to communicate courteously using grammatically correct English with the general public, students, faculty, and staff.
- Demonstrated the ability to follow oral and written instructions quickly and accurately.
Substitute Teacher
Gwinnett County Schools
2021.11 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Provided instruction for students in core subject areas.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Managed classrooms sizes of 18-22 students.
Licensed Realtor
The Cole Realty Group
2021.04 - 2022.05
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Communicated with clients to understand property needs and preferences.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Arranged for inspections and surveys of sold properties.
- Compared properties with similarly sold properties to determine competitive market prices.
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Managed over 50 Zillow Premier Agent calls per day.
Package handler
United Parcel Service, UPS
2020.01 - 2021.01
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed safety regulations to maintain safe work environment.
- Stored and secured packages in designated areas to prevent damage and theft.
- Proved successful working within tight deadlines and a fast-paced environment.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Volunteer/Member
FAMILY READINESS GROUP
1999.01 - 2017.01
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Provided administrative support to department leads to help organize events and fundraisers.
- Approached issues proactively to best meet current and future community needs.
- Took active role in family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Participated in Family Readiness Groups across 5 separate duty stations for 17 years; working with 100's of military families.
Cosmetologist/Stylist
SALON BOBBIE & GUY
2012.12 - 2013.04
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Applied makeup to clients for special occasions to meet requirements.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Developed new techniques to improve appearance of customer and provide different looks.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Offered professional cuts, color services and extensions to salon customers.
- Developed loyal following of clients by providing high-quality services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Increased revenue through effective customer service and inventory management.
- Used social media platforms to promote salon and services.
Education
Bachelor of Arts - Business
Georgia Gwinnett College
Lawrenceville, GA 2001.05 -
Associate of Applied Science - Business Management, Logistics, Human Resources
Gwinnett Technical College
Lawrenceville, GA 2023.05 - 2023.05
Real Estate Certificate - Real Estate
Barney Fletcher Real Estate School
Atlanta, GA 2018.11 - 2018.11
Certificate of Completion in Cosmetology -
Kenneth Shuler Cosmetology School
Columbia, SC 2014.01 - 2014.07
Certificate of Completion in Methods of Teaching Cosmetology Instructor Course -
Paul Mitchell The School of Columbia
Columbia, SC 2009.08 - 2010.08
Bachelor of Arts - Business Information Systems
Georgia Gwinnett College
Lawrenceville, GA 2001.05 -
Skills
Relationship building and management
Group and individual instruction
Organizational abilities
File and records management
Presenting
Records Management
Cultural Sensitivity
Certification
Microsoft Office Software – Proficient in Word, Access, Excel, and Powerpoint
Timeline
Stellar Substitute
Gwinnett County Schools
2023.08 - Current
Associate of Applied Science - Business Management, Logistics, Human Resources
Gwinnett Technical College
2023.05 - 2023.05
Microsoft Office Software – Proficient in Word, Access, Excel, and Powerpoint
2023-04
Human Resource Management Specialist
2022-06
Logistics Management Specialist
2022-06
Management and Leadership Specialists
2022-06
Substitute Teacher
Gwinnett County Schools
2021.11 - Current
Licensed Realtor
The Cole Realty Group
2021.04 - 2022.05
Package handler
United Parcel Service, UPS
2020.01 - 2021.01
Real Estate Certificate - Real Estate
Barney Fletcher Real Estate School
2018.11 - 2018.11
Certificate of Completion in Cosmetology -
Kenneth Shuler Cosmetology School
2014.01 - 2014.07
Cosmetologist/Stylist
SALON BOBBIE & GUY
2012.12 - 2013.04
Certificate of Completion in Methods of Teaching Cosmetology Instructor Course -
Paul Mitchell The School of Columbia
2009.08 - 2010.08
Bachelor of Arts - Business
Georgia Gwinnett College
2001.05 -
Bachelor of Arts - Business Information Systems
Georgia Gwinnett College
2001.05 -
Volunteer/Member
FAMILY READINESS GROUP
1999.01 - 2017.01