Senee Williams

Ability to manage multiple tasks and keep records organized. Strong verbal and written communication skills to interact effectively with patients and colleagues. Proficiency with scheduling, medical software, and electronic health records. Knowledge of common medical terms. Managing calendars, coordinating appointments for patients, and medical staff. Arranging specialists and assistants is supportive in ensuring that doctors and nurses can focus entirely on patient care.

Assisting travelers with the creation and submission of detailed expense reports for their business trips.

Using accounting and expense management tools to process employee expenses, track spending, and facilitate the reimbursement process. Ensuring that all submitted expenses and reimbursements comply with company travel policies, which may be outlined in a travel, HR, or accounting manual.

• Facilitated patient check-ins and managed appointment scheduling efficiently.
• Collected and verified insurance information for accurate patient records.
• Assisted patients with navigating registration systems and hospital services.
• Communicated with healthcare providers to ensure seamless patient access.
• Resolved patient inquiries and issues with empathy and professionalism.
• Maintained confidentiality of sensitive patient information in compliance with regulations.
• Collaborated with administrative staff to enhance operational efficiency and service quality.

• Handled incoming mail, packages, and deliveries, distributing them appropriately.
• Maintained office supplies inventory and ordered replacements as needed.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.
• Assisted patients with daily living activities and personal hygiene tasks.
• Monitored and documented vital signs and patient conditions regularly.
• Supported nursing staff with patient care plans and implementation.
• Maintained cleanliness and organization of patient care areas and equipment.
• Collaborated with healthcare teams to address patient needs promptly.

• Answered phone calls and emails promptly, providing assistance with inquiries or requests.
• Maintained up-to-date knowledge of health care industry regulations concerning patient intake processes.
• Compiled monthly statistics regarding number of new intakes, length of time taken for each case.
• Assisted in scheduling appointments for patients and maintaining accurate records.
• Tracked referrals from primary care providers, specialists, or outside facilities.