Seneida Cruz Perez
Staten Island
Summary
Professional in pharmaceutical field with strong background in customer service, inventory management, and assisting with medication dispensing. Demonstrates high standard of teamwork and adaptability in fast-paced settings. Known for reliability, accuracy, and effective communication skills. Skilled in maintaining records, handling transactions, and supporting pharmacy operations. Demonstrated effective communication and organizational skills in fast-paced environment.
Overview
8
8
years of professional experience
Work History
Pharmacy Clerk
Concordia Pharmacy
03.2022 - 02.2025
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
Store Associate
Rainbow Store
11.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
Pharmacy Clerk
Farmacia Naraly
01.2017 - 10.2021
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Counted and labeled prescriptions with correct item and quantity.
- Confirmed customer information and insurance eligibility for prescriptions.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
Education
Psychologist
Universidad Tecnologica De Santiago
Dominican RepublicSkills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
- Relationship building
- Excellent customer service
- Critical thinking
- Managing customer complaints
- Collaboration and teamwork
- Database software
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Clerk
Concordia Pharmacy
03.2022 - 02.2025
Store Associate
Rainbow Store
11.2021 - 03.2022
Pharmacy Clerk
Farmacia Naraly
01.2017 - 10.2021
Psychologist
Universidad Tecnologica De Santiago
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