Summary
Overview
Work History
Education
Skills
Timeline
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Seneman Pollock

Suffolk,VA

Summary

Demonstrated Area Manager with extensive experience driving results and KPIs to achieve the budgeted goals.

Overview

8
8
years of professional experience

Work History

Area Manager

Amazon.com Fulfillment Center
Suffolk, VA
02.2024 - Current
  • Evaluated departmental staffing requirements to maintain sufficient coverage consistently.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Ensured department personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Inspected production, quality control and maintenance reports to detect and address production problems.
  • Supervised business functions, employee staffing, customer retention and financial accountability for stores.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.

Learning Area Manager

Amazon.com Inc
Fishersville, VA
06.2020 - 02.2024
  • Established individualized employee induction plans focusing on constructive and affirmative teaching approaches
  • Led training of new and existing staff, assessing skill levels to develop individual training, addressing strengths, and weaknesses.
  • Created training materials and conducted regular training sessions for new team members.
  • Identified training needs for employees and implemented training programs.

Learning Coordinator

Amazon.com Inc.
Petersburg, VA
07.2016 - 06.2020
  • Developed and implemented learning programs, courses, and materials to meet the needs of learners.
  • Monitored learner progress and provided feedback to help them reach their goals.
  • Collaborated with other educators and staff members to develop innovative teaching methods.
  • Maintained records of student attendance and performance in order to evaluate effectiveness of educational programs.
  • Provided guidance on how best to use technology for instructional purposes in the classroom environment.

Education

Associate of Science - Business Management

Brightpoint Community College
Chester, VA

Skills

  • Operations Management
  • Relationship building and management
  • Order Management
  • Business development and planning
  • Supply Chain Management
  • Controlling costs

Timeline

Area Manager

Amazon.com Fulfillment Center
02.2024 - Current

Learning Area Manager

Amazon.com Inc
06.2020 - 02.2024

Learning Coordinator

Amazon.com Inc.
07.2016 - 06.2020

Associate of Science - Business Management

Brightpoint Community College

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Seneman Pollock