SENFRONIA DUNLAP
Dallas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized legal team member versed in legal practices and procedures relevant to law. Skilled at keeping documentation and records updated, cases organized and calendars accurate. Diligent professional brings top skills in customer service, data entry and conflict resolution.
Overview
8
8
years of professional experience
Work History
PARALEGAL
The Silvera Firm
Dallas
03.2023 - 02.2025
- Assisted counsel in preparing answers, providing documentation, and information for discovery request
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings
- Prepared legal briefs, motions, and pleadings
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases
MANAGER
Allstate Avail
Dallas
12.2019 - 02.2023
- Managed all day-to-day operations including audit reports
- Booking and matching vehicles with the customer's needs
- Initiated and maintained trusting relationships with supervisors, coworkers, and customers
- Salesforce database
CUSTOMER SERVICE AGENT
Call Center Interface Security Systems
Plano
12.2016 - 02.2019
- Visually and audibly monitor surveillance activity
- Dispatch police for emergencies
- Monitored employees and customers for a better work environment
- Daily reports on all incidents
- Excellent communication
Education
Medical Administrative Assistant- Certificate -
Everest College
Dallas, TX05.2013
Diploma -
Sherman High School
Sherman, TX05.2006
Skills
- Proficiency in MS Office
- Effective communication
- Legal research skills
- Office Administration
- Document management
Timeline
PARALEGAL
The Silvera Firm
03.2023 - 02.2025
MANAGER
Allstate Avail
12.2019 - 02.2023
CUSTOMER SERVICE AGENT
Call Center Interface Security Systems
12.2016 - 02.2019
Medical Administrative Assistant- Certificate -
Everest College
Diploma -
Sherman High School
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