Sengaroun Luangxaysana

Work History

Bartender

The Pocket Of Boise

12.2022 - 02.2024

Served high customer volumes during special events, mornings, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations, food preparation.
Contributed to a positive work environment through effective teamwork and communication with colleagues.

Housekeeping Cleaner

Military Grade Cleaning LLC

07.2018 - 06.2021

Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Adhered to professional house cleaning checklist.
Operated electronic backpack vacuums and floor sweepers.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Housekeeping and Laundry Attendant

Healthcare Services Group

05.2014 - 10.2018

Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
Disposed of trash and recyclables each day to avoid waste buildup.
Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
Promoted a safe working environment by adhering to established safety guidelines during all tasks performed.
Delivered exceptional customer service experiences through prompt response to guests'' requests or concerns related to housekeeping matters.
Elevated guest satisfaction rates through exceptional care for their items during laundry service, ensuring proper handling and storage of delicate garments.
Reduced laundry expenses by effectively managing linen inventory and ensuring proper usage of supplies.
Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
Streamlined laundry operations by organizing linens according to type and priority, allowing for quicker processing times.
Consistently met high-performance expectations set forth by management while maintaining exceptional levels of professionalism under pressure
Responded to requests from patrons for linens and toiletries.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Oversaw calendar to manage organized cleaning schedule and complete tasks on time.
Sorted, laundered and put away various laundry items.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Handled requests for extra linens, toiletries and other supplies.
Rotated linens in storerooms and replenished when supplies ran low.

Delivery Driver

Lucky Palace Chinese Restaurant

02.2010 - 09.2014

Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Maintained strong relationships with clients through proactive communication and personalized service.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Successfully avoided time delivery delays by carefully planning best routes.
Fostered positive working relationships with regular
Kept detailed records of deliveries and money received from customers.

Summary

Overview

Work History

Bartender

Housekeeping Cleaner

Housekeeping and Laundry Attendant

Delivery Driver

Education

Skills

Certification

Timeline

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