SENGHOR DE BALMYR DERAC
Ocala,FL
Summary
Detail-oriented professional with experience in coordinating patient care and managing data entry tasks. Skilled in problem-solving and building professional relationships, contributing to improved efficiency and patient satisfaction in healthcare settings.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
SUNRISE
Ocala, Florida
03.2024 - 07.2025
- Coordinated patient appointments and managed scheduling for efficient operations.
- Assisted patients with insurance inquiries and verified coverage details.
- Communicated effectively with healthcare providers to ensure timely information exchange.
- Supported front desk operations and greeted patients upon arrival.
- Established strong work network by building professional relationships with physicians and fellow employees.
Customer Service Representative
Maximus
Ocala, Florida
01.2023 - 12.2024
- Managed customer accounts and processed orders efficiently.
- Assisted customers with product inquiries and service issues.
- Resolved complaints through effective communication and problem-solving skills.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Data Entry Clerk
WorkinVirtual
Ocala, Florida
02.2023 - 04.2024
- Entered data accurately into company databases and spreadsheets.
- Verified data integrity by cross-checking information against source documents.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Assisted colleagues with resolving any issues related to data entry operations.
Education
GED -
College of Central Florida
Ocala, FLSkills
- Patient scheduling
- Insurance verification
- Order processing
- Billing procedures
- Data management
- Patient communication
- Problem solving
- Attention to detail
- Time management
- Verbal and written communication
- Scheduling
- Proficient in [software]
- Multitasking
Languages
English
Professional
French
Full Professional
Timeline
Patient Care Coordinator
SUNRISE
03.2024 - 07.2025
Data Entry Clerk
WorkinVirtual
02.2023 - 04.2024
Customer Service Representative
Maximus
01.2023 - 12.2024
GED -
College of Central Florida