Senna Harrison

· Manage Easton and Polaris locations.

· Organize product according to featured items to optimize sales, coordinate floor moves, and update store promotions and displays.

· Receive and process shipment, maintain organized stockrooms and visually appealing sales floors, and monitor stocking and restocking.

· Complete weekly work schedules, inventory measures to minimize shrink, regular price adjustments, and other daily operations.

· Recruit, train, and supervise employees.

· Build respectful relationships with other managers to utilize shared resources and space.

· Effectively determine needs, assist with customer requests, and answer questions to improve satisfaction.

· Managed day-to-day operations, provided leadership support, and efficiently resolved store issues.

· Completed thorough opening and closing duties and reconciled discrepancies as necessary.

· Supervised and trained staff in processing transactions, maintaining a neat sales floor, meeting customer needs, and achieving company goals.

· Exceeded customer expectations, built loyal relationships, and created regular customers.

· Engaged with customers to determine needs, answer questions, and assist with requests effectively and promptly.

· Optimized knowledge in product and sales, return policies, and security practices to maximize sales.

· Processed transactions to accomplish sales and loyalty goals by engaging customers and delivering top-notch service.

· Trained and supervised staff to develop customer service skills and product knowledge.

· Unboxed, prepared, and organized merchandise in appealing arrangements to promote items.