Education professional with strong commitment to facilitating student growth and academic success. Proven ability to maintain classroom order while delivering comprehensive lesson plans. Valued for collaborative approach and reliability, adapting seamlessly to ever-changing classroom dynamics.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substitute Teacher K-12
Kent County School District
09.2023 - Current
Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students.
Manage the classroom effectively to encourage student participation, minimize distractions and maintain a positive learning environment.
Driver/Dispatcher
Delmarva Community Transitc
09.2024 - 05.2025
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Residential Counselor
Kent Center Inc.
01.2020 - 01.2022
Help with ADLs of developmental disability individuals on daily basis
Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
Counseled 15 residents in group sessions to assist in overcoming dependencies and adjustments to life.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Utilized online tools to fill out and maintain federal and state-mandated forms, client diagnostic records, incident reports and progress notes.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Worked with clients to improve life choices and maximize benefits of programs.
Health Information Specialist
University Of Maryland Medical System
09.2018 - 01.2020
Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
Directed and assisted pulling and procurement of medical files according to established procedures.
Maintained relationships with medical providers, suppliers and reporters.
Implemented new coding and billing procedures that helped alleviate number of denied claims from insurance carriers.
Performed regular quality and validation assessments on patient data to verify accuracy.
Conducted education and training activities for physicians, nursing staff and administrative personnel.
Performed software updates, upgrades and data backups.
Participated in committees to discuss electronic health records and methods to improve overall workflows.
Collected, organized and entered patient data into medical systems.
Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Brandywine High School
Wilmington, DE
05-2005
Skills
Student engagement
Positive reinforcement
Multi-subject instruction
Special needs support
Lesson plan implementation
Proficient in microsoft word, excel
Accomplishments
Enhanced student learning with developmental disabilities
Supervised team of 10 staff members.
Certification
Certified Nursing Assistant, Dawn Training Centre(Wilmington Delaware) - 2006-2007
Certified Medical Records Technician, University Of Maryland Shore Medical Center of Easton -2018-2020