Sentrez Buckley
Topeka,KS
Summary
Proven leader in facilities and operations management, adept at enhancing team productivity and customer satisfaction at Haskell Indian Nation University. Excelled in training and mentoring, alongside implementing efficient inventory control systems. Achieved significant improvements in service delivery and operational excellence, demonstrating a strong work ethic and multitasking abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tractor Operator Supervisor
Haskell Indian Nation University
09.2023 - 02.2025
- Increased customer satisfaction by addressing concerns promptly and professionally.
- Improved overall cleanliness and sanitation by implementing efficient custodial management processes.
- Negotiated contracts with vendors, securing cost-effective services and products for the facility.
- Ensured compliance with local, state, and federal regulations related to waste disposal procedures.
- Collaborated with other department managers to develop a cohesive facility maintenance plan.
- Coordinated large-scale projects involving multiple departments to ensure timely completion without compromising quality standards or impacting normal operations negatively.
- Enhanced team productivity by providing comprehensive training to custodial staff members.
- Managed the hiring process for new custodial staff members, ensuring proper qualifications were met before onboarding.
- Streamlined inventory management, ensuring adequate supplies for daily operations.
- Established performance benchmarks for custodial staff members, promoting accountability and continuous improvement in service delivery.
- Developed strong relationships with employees, fostering a positive work environment that promoted teamwork and collaboration.
- Optimized work schedules for maximum efficiency and minimized disruptions to building occupants.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Contributed to the company''s growth through active participation in marketing efforts, networking events, and industry partnerships.
- Coordinated with various subcontractors for seamless project execution involving tasks such as irrigation installation or hardscape construction.
- Set manageable daily and weekly landscaping goals for Six employees to secure deadlines approved by clients.
- Implemented environmentally sustainable practices in all landscaping projects to promote eco-friendly environments.
- Managed and supervised landscaping projects from inception to completion, ensuring timely delivery and quality results.
- Established relationships with various parties involved in landscaping process through strong leadership and problem-solving skills.
- Monitored proper use of required personal protective equipment on crew to promote safe work environment.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Optimized resource allocation through strategic staff scheduling and timely procurement of necessary supplies and materials.
- Collaborated with cross-functional teams to troubleshoot issues and develop solutions for optimal system performance.
- Managed daily operations effectively, ensuring deadlines were met without compromising safety or quality standards.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Coordinated snow removal services during winter months, keeping commercial properties safe and accessible for tenants and visitors alike.
- Assisted in snow removal operations during winter months to maintain accessible roadways for residents.
- Maintained smooth traffic flow with timely snow removal and ice control procedures.
- Managed seasonal responsibilities including snow removal during winter months ensuring safe access to properties for clients.
- Upheld high standards of cleanliness across the entire facility while also performing necessary maintenance such as snow removal during the winter season.
Head Custodian/Bus Driver
Shawnee Heights USD 450
06.2019 - 09.2023
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Coordinated with contractors for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Organized daily cleaning schedules for custodial team.
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Completed routine floor stripping, sealing, and finishing.
- Safeguarded building security by performing regular checks on doors, windows, and alarms after hours or during weekends.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Ensured proper disposal of hazardous materials according to established safety protocols for environmental protection.
- Streamlined the hiring and training process for new custodial staff members to ensure a seamless integration into the team.
- Streamlined workflow with the development of a comprehensive daily task schedule for the custodial team.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Kept building spaces premises clean inside and outside.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Education
Associate of Arts - Liberal Arts
Haskell Indian Nation University
Lawrence, KS05-2019
High School Diploma -
Topeka High School
Topeka, KS05-2015
Skills
- Training and mentoring
- Customer service
- Inventory control
- Operations management
- Facilities management
- Schedule development
- Responsible and dependable
- Inventory oversight
- Employee training
- Strong work ethic
- Multitasking Abilities
Accomplishments
- Supervised team of 19 members.
- Created and organized comprehensive Safety Data Sheets (SDS) books for the entire campus, ensuring compliance with safety regulations and enhancing staff awareness of hazardous materials.
- Improved Efficiency: Developed and implemented a new cleaning schedule that increased efficiency by 20%, ensuring all areas were maintained to the highest standards.
- Cost Savings: Successfully reduced cleaning supply costs by 10% through strategic vendor negotiations and bulk purchasing.
- Training Program: Created and led a comprehensive training program for new custodial staff, resulting in a 20% decrease in onboarding time and improved staff retention.
- Sustainability Initiatives: Introduced eco-friendly cleaning products and practices, leading to a 25% reduction in chemical usage and promoting a healthier environment.
- Customer Satisfaction; Increased customer satisfaction scores by 40% through regular feedback collection and responsive adjustments to cleaning protocols.
- Landscape Enhancement: Led a major landscaping project that transformed the grounds, resulting in a 30% increase in positive feedback from staff and visitors.
- Maintenance Efficiency: Implemented a preventative maintenance schedule for equipment, reducing downtime by 10% and extending the lifespan of tools and machinery.
- Budget Management: Managed a grounds maintenance budget effectively, achieving a 10% reduction in costs while maintaining high-quality service and aesthetics.
Certification
- Forklift Certification
- CPR/AED Certification
- OSHA Certified
- Commercial Driver's License (CDL) - Kansas Department of Motor Vehicles.
- Bloodborne Pathogens Training- Occupational Safety and Health Administration approved provider.
- School Bus Endorsement (S) - Kansas Department of Motor Vehicles.
- Defensive Driving Course Certificate - National Safety Council or similar organization.
- Passenger Endorsement (P) - Kansas Department of Motor Vehicles.
Timeline
Tractor Operator Supervisor
Haskell Indian Nation University
09.2023 - 02.2025
Head Custodian/Bus Driver
Shawnee Heights USD 450
06.2019 - 09.2023
Associate of Arts - Liberal Arts
Haskell Indian Nation University
High School Diploma -
Topeka High School
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