Senwa Saephanh
Seattle,WA
Summary
Results-driven Warehouse Inventory Control Manager with expertise in inventory management, data analysis, and supply chain coordination. Proven track record of streamlining operations and enhancing efficiency for optimal stock availability. Results-driven Warehouse Inventory Control Manager with proven skills in inventory management, supply chain coordination, and data analysis. Committed to optimizing workflows and enhancing operational efficiency.
Overview
14
14
years of professional experience
Work History
Warehouse Operations Manager
Global Importing Group
Seattle, WA
11.2022 - 09.2025
- Managed daily warehouse operations to ensure efficient inventory flow.
- Oversaw staff training to promote safety and operational standards.
- Coordinated shipping schedules to meet customer delivery requirements.
- Implemented process improvements to enhance warehouse efficiency.
- Monitored equipment maintenance to prevent operational disruptions.
- Developed workflow plans to optimize space and resource utilization.
- Led team meetings to communicate goals and updates effectively.
- Enforced safety protocols to maintain a secure work environment.
- Coordinated with internal departments to ensure timely delivery of products.
- Maintained accurate records of all goods received or shipped from the warehouse.
- Created reports on daily, weekly, monthly shipment volumes, costs incurred and other metrics as required by management team.
- Negotiated contracts with transportation companies for freight services at discounted rates.
- Assisted in developing short-term plans for purchasing supplies at competitive prices while maintaining quality standards.
- Managed the day-to-day operations of a warehouse facility, including shipping, receiving and inventory control.
- Prepared budget proposals for capital improvements related to warehouse operations.
- Monitored stock levels and ensured availability of materials for production requirements.
- Implemented new technologies such as automated systems or RFID scanners to improve operational efficiencies within the warehouse.
- Actively monitored staff performance through regular audits and feedback sessions.
Warehouse Manager
Full Circle Farms
Seattle, WA
10.2017 - 08.2023
- Managed daily warehouse operations to ensure efficient workflow and inventory control.
- Oversaw team performance through training and guidance, improving staff effectiveness.
- Implemented safety protocols to maintain a safe working environment for employees.
- Conducted regular inventory audits to maintain stock accuracy and availability.
- Coordinated shipping and receiving activities to ensure timely order fulfillment and customer satisfaction.
- Developed and maintained strong relationships with suppliers and logistics partners.
- Utilized warehouse management systems for tracking shipments and inventory levels.
- Streamlined processes to enhance operational efficiency and minimize delays.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors, and transport companies.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Developed strategies to optimize workflow processes in order to maximize productivity.
Warehouse Inventory Manager
American Northwest Distributors
seattle , WA
08.2022 - 11.2022
- Managed inventory levels to maintain stock availability aligned with demand.
- Analyzed inventory data to identify trends, informing decisions for improved inventory control.
- Developed and implemented inventory control systems to track materials, supplies, and finished products.
- Oversaw cycle counts and reconciled discrepancies in inventory records.
- Investigated discrepancies between physical inventories and system records.
- Utilized warehouse management systems for tracking inventory movements accurately.
- Maintained accurate records of all incoming and outgoing shipments.
- Coordinated with suppliers to enhance supply chain responsiveness and reliability.
- Implemented processes to streamline receiving and shipping operations.
- Coordinated with production teams to ensure all components were available when needed.
- Prepared comprehensive reports on inventory levels, movements, variances, shortages, and other related issues for management review.
- Trained staff on best practices for inventory management and safety protocols.
- Managed relationships with vendors by negotiating contracts on behalf of the company.
- Resolved any customer complaints regarding incorrect shipments or missing items.
- Assisted in developing new methods of tracking inventory more efficiently.
- Analyzed stock levels, tracked trends in demand for goods, and identified potential supply problems.
Parts Coordinator
Honda of Seattle
Seattle, WA
02.2013 - 05.2016
- Coordinated parts inventory, ensuring timely availability for service and repairs to minimize downtime.
- Assisted technicians by identifying and sourcing required parts efficiently.
- Managed vendor relationships to negotiate favorable pricing and delivery schedules, enhancing supply chain efficiency.
- Processed incoming parts shipments and maintained organized stockroom layout.
- Utilized inventory management software to track part usage and reorder levels.
- Trained new team members on inventory procedures and best practices, fostering a knowledgeable team environment.
- Collaborated with service department to forecast parts needs based on work orders.
- Controlled daily parts program activities to improve sales and inventory management.
- Conducted regular audits of inventory to ensure accuracy and minimize discrepancies.
- Responded to customer requests for special orders or unusual items by researching available options.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Managed vendor relationships including negotiating contracts and arranging payment terms.
- Helped customers diagnose issues and locate replacement parts.
Overnight Valet
Fairmont Hotel
Seattle, WA
01.2013 - 02.2015
- Parked and retrieved vehicles efficiently for hotel guests.
- Assisted guests with luggage and provided directions to hotel amenities.
- Maintained cleanliness and organization of valet area at luxury hotel.
- Communicated effectively with front desk staff for guest requests.
- Provided exceptional customer service, ensuring guest satisfaction during stay.
- Monitored vehicle security and reported any suspicious activities promptly.
- Trained new valet staff on procedures and safety protocols consistently.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Performed daily vehicle inspections prior to driving or providing service for customers.
Lot Attendant
BMW of Seattle
Seattle, WA
09.2011 - 01.2013
- Organized vehicle inventory for efficient access and display.
- Provided knowledgeable assistance to customers with vehicle inquiries, enhancing overall service experience.
- Maintained cleanliness of the lot and showcased vehicles effectively.
- Coordinated vehicle movements for test drives and deliveries, ensuring timely access for customers.
- Monitored security of the lot, ensuring safety protocols were followed.
- Collaborated with sales team to prepare vehicles for customer pickup.
- Reported maintenance issues to ensure proper functioning of display area.
- Maintained cleanliness, neatness and organization of customer areas.
- Greeted customers and facilitated check-in process, contributing to a welcoming environment.
Education
High School Diploma -
Ingraham High School
Seattle 06-2010
Skills
- Inventory management
- Warehouse management systems
- Supply chain coordination
- Inventory auditing
- Demand forecasting
- Warehouse operations
- Warehouse supervision
- Delivery scheduling
- Forklift operations
- SOP writing
- Process improvement
- Operational efficiency
- Data analysis
- Vendor negotiation
- Team leadership
- Problem solving
- Hazardous material handling
- Recruiting and interviewing
Timeline
Warehouse Operations Manager
Global Importing Group
11.2022 - 09.2025
Warehouse Inventory Manager
American Northwest Distributors
08.2022 - 11.2022
Warehouse Manager
Full Circle Farms
10.2017 - 08.2023
Parts Coordinator
Honda of Seattle
02.2013 - 05.2016
Overnight Valet
Fairmont Hotel
01.2013 - 02.2015
Lot Attendant
BMW of Seattle
09.2011 - 01.2013
High School Diploma -
Ingraham High School