Senya Rabouin
Phoenix,AZ
Summary
Results-oriented store associate with a background in Business Logistics, former student athlete, and experienced property manager, eager to transition skills and thrive in the dynamic cannabis industry. Known for delivering top-notch customer service and adept at managing inventory and operational tasks. Possesses a deep understanding of logistics and a strong commitment to exceeding expectations. Seeking to leverage passion for the cannabis field to contribute effectively to the success of the dispensary team while delivering exceptional service to customers.
Overview
6
6
years of professional experience
Work History
Student-Athlete
University of Alaska Anchorage
2023.08 - 2024.05
- Honed leadership skills by serving as team captain or holding leadership roles within a team, guiding and motivating teammates to perform at their best.
- Demonstrated resilience, adaptability, and effective communication skills during high-pressure situations, contributing to successful game outcomes and team dynamics.
- Team Captain
- GNAC Player of the week (1/8/24)
- All-conference 2nd team
Property Manager
Private Owner
2020.10 - 2023.07
- Managed all aspects of Airbnb property rental, including guest communication, check-in/check-out procedures, and resolving guest inquiries and issues promptly to ensure a positive guest experience
- Handled property maintenance and repairs, coordinating with contractors and service providers as needed to address issues promptly and minimize downtime.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled approximately 7 new Check-ins per month ensuring a comfortable stay.
Student-Athlete
Central Arizona College
2020.01 - 2023.01
- Honed leadership skills by serving as team captain or holding leadership roles within a team, guiding and motivating teammates to perform at their best.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Gained valuable experience in goal-setting processes by working closely with coaches to develop customized improvement plans based on individual strengths weaknesses.
- Team Captain
- First team All-conference
Team Member
Whatabuger
2018.09 - 2020.05
- Greet customers with a warm and friendly attitude, providing prompt and courteous service at all times.
- Take customer orders accurately and efficiently, ensuring order accuracy and processing payments using cash registers or electronic payment systems.
- Follow all company policies, procedures, and safety guidelines to maintain a safe and secure work environment for team members and customers.
- Demonstrate a willingness to learn and adapt to new tasks and responsibilities, contributing to a positive and supportive team environment.
Education
Bachelor's Degree - Global Logistics/ Supply Chain Management
University of Alaska Anchorage
Anchorage, AK05.2025
Associate of Business -
Central Arizona College
Phoenix, AZ05.2023
High School Diploma -
Shadow Mountain High School
Phoenix, AZ05.2020
Skills
- Problem-Solving
- Customer Service
- Team Leadership
- Communication
- Compliance
- Data entry
- Inventory Management
Awards
4.0 Fall 2024 Semester, Chancellor’s list “High Distinction” Award
Timeline
Student-Athlete
University of Alaska Anchorage
2023.08 - 2024.05
Property Manager
Private Owner
2020.10 - 2023.07
Student-Athlete
Central Arizona College
2020.01 - 2023.01
Team Member
Whatabuger
2018.09 - 2020.05
Bachelor's Degree - Global Logistics/ Supply Chain Management
University of Alaska Anchorage
Associate of Business -
Central Arizona College
High School Diploma -
Shadow Mountain High School
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