Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
6
6
years of professional experience
Work History
Marketing Intern
OHTNYC LLC
New York, New York
09.2021 - Current
Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Helped with planning and hosting of marketing events.
Collaborated with team members to help expand marketing channels.
Contributed to mock-ups, email campaigns and social media content.
Performed market analysis and researched latest trends.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Responded to email and social media messages according to prescribed policies.
Shadowed professionals in different situations to increase marketing knowledge.
Mortgage Loan Processor Assistant
Star Realty
San Francisco, California
05.2020 - 09.2020
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Prepared file for final clear-to-close by branch management.
Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Communicated with originator and applicant concerning progress of loan file.
Checked daily reports each morning to identify priorities or issues for escalation to supervisor.
Reviewed financial statements and contacted institutions and customers to clarify details.
Team Leader Member
Who’s Tea LLC
Newark And Fremont, California
05.2019 - 09.2020
Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands.
Mentored and guided employees to foster proper completion of assigned duties.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Boba
Boba Guys
New York, New York
01.2020 - 03.2020
Recommended products based on solid understanding of individual customer needs and preferences.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained supply levels in counter and customer areas to meet typical demands.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Cofounder
Imprevu Studios
San Francisco , California
01.2018 - 02.2020
Developed key operational initiatives to drive and maintain substantial business growth.
Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
Conducted target market research to scope out industry competition and identify advantageous trends.
Drove implementation of new market expansion to propel business forward and adapt to market changes.
Investigated and addressed business development challenges to proactively mitigate problems.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Receptionist
Sky Nails Care LLC
Morristown, New Jersey
07.2017 - 08.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Education
Bachelor of Science - Hotel And Tourism Management
New York University
New York, NY
06.2023
Skills
Database Skills
Public and Media Relations
Personnel Development
Integrated Marketing
Social Media Promotion
Visual Design
Target Audience Analysis
Evaluation of Marketing Campaigns
Developing Presentations and Reports
Industry Trends
Customer Feedback
Channel Marketing
Case Studies
Social Media Integration
Timeline
Marketing Intern
OHTNYC LLC
09.2021 - Current
Mortgage Loan Processor Assistant
Star Realty
05.2020 - 09.2020
Boba
Boba Guys
01.2020 - 03.2020
Team Leader Member
Who’s Tea LLC
05.2019 - 09.2020
Cofounder
Imprevu Studios
01.2018 - 02.2020
Receptionist
Sky Nails Care LLC
07.2017 - 08.2018
Bachelor of Science - Hotel And Tourism Management