Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

SEON YOUNG KIM

Plainview,NY

Summary

Dear Hiring Manager,

I am writing to express my interest in the Airport Staff position at Japan Airlines, as advertised. With my background in customer service and management skills, I am confident in my ability to contribute effectively to your team and help Japan Airlines achieve its goals.

I have enclosed my resume, which provides additional details about my professional experience and qualifications.

During my previous roles at Korean Air and Kiss Beauty, I had the opportunity to excel in providing exceptional customer service and managing various aspects of operations. These experiences have equipped me with the ability to anticipate and fulfill customers' needs efficiently, ensuring their satisfaction and loyalty. I am confident that these skills align well with the requirements of the Airport Staff position at Japan Airlines.

Japan Airlines has a stellar reputation for its commitment to excellence in customer service and operational efficiency. I am particularly drawn to your dedication to providing a seamless travel experience for passengers and your innovative approach to aviation. I am eager to contribute to such a reputable and forward-thinking organization.

I am excited about the opportunity to join Japan Airlines and would welcome the chance to discuss how my skills and experiences align with the needs of your team. Thank you for considering my application. I look forward to the possibility of contributing to the continued success of Japan Airlines.

Sincerely,

Overview

22
22
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Kiss Products
06.2023 - Current
  • I have been working as a customer service representative at a company for the past year, handling order management, sales support, and customer service tasks
  • I am proficient in using specialized systems employed by the company for these tasks, and I am dedicated to enhancing customer satisfaction through my hard work.

Passenger Service Agent

Korean Airline
01.2023 - 05.2023
  • I have been working as a passenger service agent at JFK airport
  • My main duties are check-in and lounge reception.

Manager

Knowledge and Future Corp.
06.2018 - 08.2018
  • As a team leader for an advertising team, I was responsible for promoting remote education opportunities for adult learners, specifically helping high school graduates who wanted to continue their studies
  • I found the job to be fulfilling, but had to leave due to a family move to New York.

Team Leader

Code
03.2017 - 08.2017
  • Code was a non organizational company, so they worked with professionals from various areas
  • Especially, the company focused on youth group that wants to support developing countries like Cambodia and Uganda
  • So, the company made chances that youth group can involve with the country.

Teacher

Sangam Preschool
08.2015 - 02.2017
  • I had worked as a lead teacher
  • I planned and performed lots of events
  • My communication skill worked well in that area.

Director

Sangam After school
03.2002 - 02.2006
  • I made curriculums for elementary kids
  • Our team supported our neighborhood by taking care of children.

Education

Master's degree(not graduated) in Christian Education -

Biola University
La Mirada, CA
05.2014

Master's degree in Social Welfare -

Yonsei University
02.2006

Master's degree in Education: Curriculum major -

DanKook University
08.2004

Bachelor's degree in Christian Education -

METHODIST THEOLOGICAL UNIVERSITY
Seoul, Korea
01.2000

High school diploma in Liberal Arts & Sciences -

Seoul Girls' High School
Seoul, Korea
02.1996

Skills

  • Teaching (5 years)
  • Classroom Management (6 years)
  • Curriculum Development (7 years)
  • Korean (10 years)
  • Social Work (6 years)
  • Guest services (7 years)
  • Research
  • Grant writing
  • Microsoft Access (8 years)
  • Organizational Skills
  • Microsoft Outlook (6 years)
  • Case Management
  • Presentation Skills (8 years)
  • Administrative Experience (6 years)
  • Communication skills
  • Customer service
  • Computer literacy
  • Budgeting
  • Google Docs
  • Organizational skills
  • Time management
  • Microsoft Excel

Certification

  • Teaching Certification, Present
  • Social Work License, Present
  • Driver's License

Personal Information

Title: Ethusiatic and Responsible Worker

Timeline

Customer Service Associate

Kiss Products
06.2023 - Current

Passenger Service Agent

Korean Airline
01.2023 - 05.2023

Manager

Knowledge and Future Corp.
06.2018 - 08.2018

Team Leader

Code
03.2017 - 08.2017

Teacher

Sangam Preschool
08.2015 - 02.2017

Director

Sangam After school
03.2002 - 02.2006

Master's degree(not graduated) in Christian Education -

Biola University

Master's degree in Social Welfare -

Yonsei University

Master's degree in Education: Curriculum major -

DanKook University

Bachelor's degree in Christian Education -

METHODIST THEOLOGICAL UNIVERSITY

High school diploma in Liberal Arts & Sciences -

Seoul Girls' High School
SEON YOUNG KIM