Summary
Overview
Work History
Education
Skills
International Backpacking
Languages
Timeline
Generic

Sephora Berhane

Summary

Dynamic and results-driven professional with a proven track record excelling in data analysis and stakeholder communication. Leveraged ERP systems proficiency and leadership to enhance financial accuracy and streamline processes, significantly improving compliance and operational efficiency. Demonstrates a keen ability for creative direction and cross-cultural understanding, driving successful project outcomes and fostering inclusive, engaging environments.



Overview

7
7
years of professional experience

Work History

Finance Associate

Grant Associates, Inc.
09.2022 - 11.2023
  • Gathered and collected financial information for business and verified accuracy in system.
  • Reduced reporting errors by implementing internal controls and standardizing financial procedures.
  • Enhanced financial accuracy by auditing financial documentation.
  • Oversaw accounts payable and receivable transactions.
  • Maintained a high level of compliance with applicable regulations through regular policy reviews.
  • Assisted in the successful completion of annual audits, addressing auditor inquiries and providing supporting documentation.
  • Audited and approved over $1,000,000 worth of monthly account statements.
  • Met weekly with department managers to discuss financial information according to current needs.
  • Input financial data and produced reports using SAP.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Produced financial statements and reports to comply with regulations.
  • Reduced invoice processing time through diligent verification and prompt resolution of discrepancies.
  • Assisted with accounts payable and receivable tasks, resulting in improved cash flow management.
  • Improved financial reporting accuracy by meticulously reviewing and analyzing financial statements.
  • Data analysis, auditing, and entry.
  • Managed critical documents such as the company's COIs and office branch leases.
  • Analyzed forms, correspondence, audit and investigation reports, and records to determine completeness, accuracy of information, and compliance with rules and regulations.
  • Posted figures to general ledgers and assisted in the preparation of routine financial reports.
  • Supported the finance team by processing invoices and expense claims promptly and accurately.
  • Enhanced overall financial management, providing timely and accurate reports to senior staff members.
  • Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
  • Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Collaborated with New York City Human Resources Administration to align quarterly financial goals.

Healthcare Consultant

Alight Solutions
09.2019 - 05.2020
  • Consulted with healthcare professionals on business decisions.
  • Performed as primary liaison for clients, providers and partner organizations.
  • Assessed, planned, coordinated, implemented, monitored, and evaluated healthcare options and services to meet each client's needs.
  • Translated the findings from reports for clients into implications or recommendations for healthcare decisions.
  • Worked on multiple projects simultaneously in a fast-paced, dynamic environment.
  • Interacted with clients to clarify needs, review, and explain results.
  • Ensured data sets and reports are built to specifications.
  • Provided quality assurance on all assigned reporting and data extracts.
  • Formatted output of data analysis for customer readiness.
  • Built professional relationships with employees of clients nationwide while providing insights and expertise to improve client relationships.
  • Evaluated and consulted on technological solutions for integration within client organizations, considering factors such as cost, functionality, and potential impact on patient care.
  • Conducted extensive market research to support strategic decision-making and business growth initiatives for clients.
  • Established performance benchmarks for various functions within client organizations, ensuring consistent progress toward organizational goals.
  • Analyzed complex data sets to identify trends and areas of improvement, leading to the development of targeted action plans.

Portal Curator

Shared Studios
06.2019 - 09.2019
  • Worked closely with colleagues on interdisciplinary projects that combined art, history, science, or social studies themes into cohesive exhibitions.
  • Collaborated with artists and other institutions for diverse and enriching exhibitions, attracting a wider audience.
  • Coordinated public outreach events such as lectures, workshops, and guided tours to foster community engagement with the arts.
  • Actively engaged with stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
  • Opened and closed site, operated programming software, and troubleshot any issues that arose with the audiovisual equipment.
  • Facilitated and moderated conversations; introduced dialogue prompts, guiding the conversation, and stepping in to moderate as necessary.
  • Developed partnerships with local communities by conducting outreach to different groups within the community for engagement in learning experiences related to the curation site.
  • Contributed to strategic planning efforts to guide future growth of the technological art exhibit and programming initiatives.
  • Implemented innovative exhibition designs that maximized the use of available space without compromising visitor experience or artwork integrity.
  • Achieved greater recognition for lesser-known artists through curated shows highlighting their work alongside established counterparts.
  • Enhanced visitor experience by curating engaging and thought-provoking exhibitions.
  • Improved public access through digital initiatives by overseeing digitization projects.
  • Liaised with press and local organizations, coordinating videographers and social media elements.
  • Increased attendance by creating dynamic marketing materials that showcased current exhibitions and events.
  • Developed partnerships with local communities to bring students into the museum for hands-on learning.

Lead Clinical Associate

ATI Physical Therapy
09.2017 - 08.2019
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Collaborated with healthcare teams to develop comprehensive treatment plans, resulting in improved patient satisfaction.
  • Ensured compliance with industry standards and regulations by meticulously adhering to established protocols for infection control, safety measures, and confidentiality guidelines.
  • Exceeded quality assurance goals with diligent attention to accuracy in the completion of all documentation related to patient care activities.
  • Streamlined patient intake processes by efficiently managing appointment scheduling and insurance verification tasks.
  • Promoted a positive clinic environment with excellent communication skills, teamwork initiatives, and attention to detail.
  • Performed medical records management, including filing, organizing and scanning documents for over hundreds of patients spanning both home clinic and various site spanning the region.
  • Supported overall clinic operations with accurate data entry, record-keeping, and inventory management tasks.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained accurate records for patient visits and treatments in patient medical files.
  • Scheduled patients for appointments and maintained master calendar.
  • Ensured regulatory compliance with meticulous attention to detail in data entry and reporting.
  • Collaborated with cross-functional teams, fostering strong working relationships for seamless project execution.
  • Trained junior associates on industry best practices, providing guidance on departmental policies/procedures and sharing clinical expertise further boosting overall team competency and productivity.
  • Participated actively in regular meetings with sponsors and stakeholders, maintaining clear communication lines throughout projects.
  • Managed large-scale databases with precision, safeguarding the confidentiality of sensitive patient information.
  • Leveraged statistical methods to identify trends and patterns in complex datasets, informing strategic decision-making processes.

Data Entry Clerk

Repair Now
08.2017 - 04.2018
  • Followed established procedures to enter and process data correctly.
  • Completed data entry tasks with accuracy and efficiency.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.

Front Desk Agent

J.W Marriott
01.2017 - 05.2017
  • Collected deposits, fees, and payments.
  • Organized, confirmed, processed, and conducted guest check-ins/check-outs, room reservations, requests, changes, and cancellations at a major hotel.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
  • Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
  • Ensured compliance with hotel policies and procedures while addressing any discrepancies in a timely manner.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Implemented effective organizational systems to manage incoming requests and track progress on outstanding tasks.
  • Developed relationships with local businesses to secure discounts and special offers for guests.
  • Demonstrated solid attention to detail when processing guest charges accurately during each transaction.












Education

Bachelor of Science - Interdisciplinary Studies

University of North Texas
Denton, TX

Skills

  • Data Analysis
  • Cash Flow Management
  • Stakeholder Communication
  • Internal Controls
  • ERP systems proficiency
  • Healthcare management
  • Compliance
  • Leadership
  • Negotiation
  • Creative Direction
  • Cross-cultural understanding
  • Quality Improvement

International Backpacking

Visited 20+ countries.

Languages

Spanish
Elementary
Tigryina
Professional Working
English
Native or Bilingual

Timeline

Finance Associate

Grant Associates, Inc.
09.2022 - 11.2023

Healthcare Consultant

Alight Solutions
09.2019 - 05.2020

Portal Curator

Shared Studios
06.2019 - 09.2019

Lead Clinical Associate

ATI Physical Therapy
09.2017 - 08.2019

Data Entry Clerk

Repair Now
08.2017 - 04.2018

Front Desk Agent

J.W Marriott
01.2017 - 05.2017

Bachelor of Science - Interdisciplinary Studies

University of North Texas

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Sephora Berhane