September Jones
Windsor Mill,Maryland
Summary
Versatile Human Resources Coordinator dedicated to sourcing best talent and establishing modern workforce policies to drive company growth and productivity. Communicative leader with outstanding record of operational improvement through workforce planning and development. Developer of high-value, cost-effective employee benefits options.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Coordinator
Jumoke Systems of Care
Baltimore, MD
11.2023 - Current
- Assisted with recruiting, interviewing, and hiring of new employees.
- Conducted background checks for potential candidates.
- Updated employee records in HR database system.
- Developed onboarding materials and presented orientation sessions for new hires.
- Provided guidance on policies and procedures to employees and managers.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Maintained employee files in compliance with applicable legal requirements.
- Handled confidential information with discretion and sensitivity.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
- Organized employee recognition programs to boost morale among staff members.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Facilitated employee relations by addressing inquiries and resolving workplace issues.
Administrative Assistant
Jumoke Systems of Care
Baltimore, MD
07.2023 - 11.2023
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Processed invoices for payment using accounting software applications.
Administrative Assistant
Chapel Hill Nursing Home
Randallstown, MD
05.2021 - 03.2022
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Handled high-volume invoice processing with minimal supervision.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
- Developed and maintained training materials and benefits packets for new hires.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Kept department clean, organized and professional.
- Purged outdated files.
- Obtained information by contacting appropriate personnel or patients.
Medical Receptionist
CSL Plasma
Glen Burnie, MD
04.2019 - 02.2020
- Entered insurance, demographics and health history into patient database.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Protected patients by observing strict HIPAA guidelines.
- Took messages from patients and promptly relayed to appropriate staff.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Hair Salon Assistant
Hair Cuttery
Columbia, MD
06.2017 - 10.2018
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Performed relaxing head and scalp massages for customers.
- Shampooed and conditioned hair of 10 customers per day.
- Processed payments, took appointments and assisted with management of flow of patron visits when needed.
- Administered shampoos and massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
- Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits.
- Worked with hairstylists to perform general treatments such as deep conditioning.
- Recommended haircare products to patrons based on hair type and style preferences, offering input on washing and styling regimen for greater convenience and health.
- Applied specialized shampoos and other hair products to treat scalp illnesses, hair loss or damage due to poor treatment or excessive exposure to elements.
- Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
Education
Bachelor of Science - Business Management
Coppin State University
Baltimore, MD05.2022
Skills
- Efficient Bookkeeping
- Inventory Management Systems
- Records Organization Expertise
- Experienced with PC Software Applications
- Effective Schedule Coordination
- Detail-Oriented Approach
- Excel spreadsheets
- Relationship Building
Certification
- Licensed Cosmetologist | Milford Mill Academy, 2016
Accomplishments
- Purchased Multi-Family dwelling with retail storefront | Baltimore MD, 2023
References
References available upon request.
Timeline
Human Resources Coordinator
Jumoke Systems of Care
11.2023 - Current
Administrative Assistant
Jumoke Systems of Care
07.2023 - 11.2023
Administrative Assistant
Chapel Hill Nursing Home
05.2021 - 03.2022
Medical Receptionist
CSL Plasma
04.2019 - 02.2020
Hair Salon Assistant
Hair Cuttery
06.2017 - 10.2018
Bachelor of Science - Business Management
Coppin State University
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