Septer Duang
Hastings,NE
Summary
Customer service expert with strong multitasking and time management skills. Demonstrated success in hiring, developing, and motivating high-performing teams. Proficient in building rapport and efficiently resolving issues to enhance customer satisfaction. Focused on achieving organizational goals through effective communication and work ethic. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Coaching Staff Member
Mike Trader's Mid- America Basketball Camps
Hastings , NE
05.2011 - Current
- Maintained safe, positive, and inclusive environment for all athletes and staff members.
- Attended conferences and coaches clinics related to coaching education and techniques. Along with professional development and trending athletic performances.
- Helped with all of the logistics of the basketball camps and the camp organization. Traveled across the state to host each camp in different cities.
- Promoted a positive learning environment conducive to growth amongst young athletes.
- Analyzed film with all athletes breaking down footage of their shooting form body posture. I became a better public speaker around an audience.
Teacher
Hastings Public Schools
Hastings , NE
09.2024 - 05.2026
- Established clear expectations for student behavior and academic success.
- Enforced school rules, safety and regulations in order to maintain an appropriate learning environment for all students.
- Developed lesson plans to engage students and encourage active learning.
- Utilized technology, such as interactive whiteboards and online resources, to enhance instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Developed and implemented lesson plans based on curriculum objectives.
- Attended faculty meetings to discuss school policies, procedures, curriculum updates, and other important matters.
Unit Secretary
Southern California Hospital
Culver City, CA
06.2022 - 05.2023
- Sorted incoming mail for distribution to appropriate personnel within unit. Answered phones and directed calls to appropriate staff members or departments.
- Managed and updated patient records in a timely and accurate manner.
- Scheduled appointments and coordinated with healthcare providers. Communicated effectively with patients and families to provide support and information.
- Assisted nurses with admissions, discharges, and transfers of patients.
- Input patient information into database accurately to centralize information.
Personal Training Director
International Fitness
Los Angeles, CA
11.2021 - 02.2023
- Assisted gym members with using equipment correctly while maintaining welcoming environment for all users.
- Monitored client progress and adjusted their fitness programs as needed to ensure continued improvement.
- Created safe, effective workout plans that incorporated both cardio and resistance training exercises.
- Motivated clients to maintain healthy habits and meet personal goals.
- Generated many clients from cold calling by phone or referral by current gym members and clients.
- Educated clients on proper exercise techniques to minimize risk of injury.
HR Coordinator
JBS
Grand Island, NE
11.2019 - 06.2021
- Resolved employee relations issues through effective communication and problem solving techniques.
Timeline
Teacher
Hastings Public Schools
09.2024 - 05.2026
Unit Secretary
Southern California Hospital
06.2022 - 05.2023
Personal Training Director
International Fitness
11.2021 - 02.2023
HR Coordinator
JBS
11.2019 - 06.2021
Coaching Staff Member
Mike Trader's Mid- America Basketball Camps
05.2011 - Current
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