Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sequel Semaj Biggers

Trenton,NJ

Summary

Experienced with client support in social services, ensuring efficient case management processes. Utilizes strong organizational and communication skills to assist case managers. Knowledge of confidentiality protocols and documentation procedures to support effective case outcomes.

Overview

3
3
years of professional experience

Work History

Case Aide

Greater Philadelphia Community Alliance CUA-9
02.2024 - Current
  • Request medical, dental, school and mental health records
  • Reunify families that have been separated
  • Find placement for children in DHS
  • Transport children to school/home
  • Mentor children ages 5 and up
  • Administrative
  • Answer all calls from parents/children about questions during the foster care process
  • Visit family homes to make sure they are livable for the children inside
  • Court Appearances
  • Conducted thorough assessments to identify client needs, prioritizing interventions and services accordingly.
  • Streamlined documentation processes for improved efficiency and accuracy in case recording.
  • Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
  • Managed caseload efficiently through time-management skills and task prioritization techniques.
  • Conducted outreach efforts within the community to raise awareness about available services provided by the organization.
  • Developed and implemented strategies to enhance quality of social services.
  • Developed and maintained accurate records of programs and services.
  • Developed and implemented programs to engage and empower underserved populations.

Training Coordinator & Secretary

African American Chamber of Commerce of New Jersey
03.2023 - 12.2023
  • Host trainings (Workplace Readiness, Customer Service and Sales, and Security Officer Programs)
  • Provided intakes for new clients
  • Publish press releases
  • Fund qualifying youth with scholarships
  • Collaborated with department managers to design customized training plans

DayCare Teacher

KinderCare
01.2022 - 02.2023
  • Increased students social skills by incorporating group activities and cooperative play into daily routines
  • Enhanced children’s emotional development through empathetic communication and active listening techniques
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate reward systems

Education

High School Diploma -

Lawrence High School
Lawrenceville, NJ
06.2021

Some College - undefined

Howard University
Washington, DC
09.2023

Skills

  • Detail-oriented administrative professional
  • Confidential record management

Timeline

Case Aide

Greater Philadelphia Community Alliance CUA-9
02.2024 - Current

Training Coordinator & Secretary

African American Chamber of Commerce of New Jersey
03.2023 - 12.2023

DayCare Teacher

KinderCare
01.2022 - 02.2023

Some College - undefined

Howard University

High School Diploma -

Lawrence High School