Sequia Sparrow

• Developed close working relationships with front office and back office staff.
• Oversaw accounting, budgeting, and financial reporting.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Boosted staff morale by offering constructive feedback and specific direction.
• Supervised team of Number office personnel.
• Addressed and remedied all patient or team member issues.
• Ordered all office supplies and kept check on inventory levels.
• Created and implemented organizational policies and procedures.
• Consulted with healthcare professionals on business decisions.
• Provided supervision and management to team of support personnel.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Implemented new electronic health record system, leading to increased efficiency in patient data management.
• Identified opportunities for additional services or expansion within the practice based on market research analysis.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
• Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
• Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
• Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.
• Communicated with patients, ensuring that medical information was kept private.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.

Assist residents with ADL's, Vital Sign, Medication Administration, Blood Glucose Monitoring, Inventory of supplies, Answer call lights, Documentation and Reporting to Nurse

• Developed close working relationships with front office and back office staff.
• Oversaw accounting, budgeting, and financial reporting.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Boosted staff morale by offering constructive feedback and specific direction.
• Supervised team of Number office personnel.
• Addressed and remedied all patient or team member issues.
• Ordered all office supplies and kept check on inventory levels.
• Created and implemented organizational policies and procedures.
• Consulted with healthcare professionals on business decisions.
• Provided supervision and management to team of support personnel.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Implemented new electronic health record system, leading to increased efficiency in patient data management.
• Identified opportunities for additional services or expansion within the practice based on market research analysis.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
• Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
• Oversaw facility maintenance projects, ensuring a safe and comfortable environment for both patients and staff members.
• Spearheaded initiatives aimed at improving community relations, including hosting events such as health fairs or seminars on relevant topics in healthcare management.
• Communicated with patients, ensuring that medical information was kept private.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.