Sequina "Quinn" Taylor
Somerville,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
McLean Hospital
09.2017 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Maintained databases and contact lists to keep important contact information accurate and up to date.
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
- Monitored and directed incoming mail and prepared outgoing mail.
- Developed and implemented organizational systems to streamline daily operations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Developed and trained staff.
- Completes weekly payroll for 150 employees.
- Train employees in Cardio Pulmonary Recitation, CPR
- Train employees in Crises Prevention Intervention, CPI
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Collaborated in timely processing of billing and accounts receivables.
Department Administrative Assistant
McLean Hospital
08.2007 - 09.2017
- Supported general department operations by providing various support services and assisting with projects.
- Assisted managers and staff with purchasing and corporate expense processing.
- Maintained company manuals, resources, client data, training records and other items.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Intake Coordinator
McLean Hospial
07.2004 - 07.2007
- Completed intake assessment forms and filed clients' charts.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Supported office staff and operational requirements with administrative tasks.
- Entered referrals into appropriate system based on type of referral obtained.
- Organized paperwork such as charts and reports for office and patient needs.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Bachelor of Science - Health Administration
Bay State College
Boston, MA2016
Skills
- Verbal and Written Communication
- Inventory Management
- Inbound Phone Call Handling
- Data Entry
- Documentation and Recordkeeping
- Employee Development
- Microsoft Office
- Collaboration and Interaction
- Departmental Support
- Change Implementation
Certification
Certified CPR Instructor, 2016
Certified CPI Instructor, 2017
Timeline
Administrative Coordinator
McLean Hospital
09.2017 - Current
Department Administrative Assistant
McLean Hospital
08.2007 - 09.2017
Intake Coordinator
McLean Hospial
07.2004 - 07.2007
Bachelor of Science - Health Administration
Bay State College
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