Sequite Howard - Harris
Demopolis,AL
Summary
Professional administrative expert with broad experience in managing office operations, scheduling, and correspondence. Strong focus on team collaboration and achieving outcomes. Highly adaptable, reliable, and skilled in organizing, multitasking, and maintaining confidentiality. Known for effective communication and problem-solving abilities, contributing to productive work environment.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Secretary
Linden High School
07.2024 - Current
- Handle sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Open and properly distributed incoming mail to promote quicker response to client inquiries.
- Answer approximately 35 incoming calls per day using a multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Enhance office efficiency by streamlining administrative processes and implementing new organizational systems.
- Facilitate registration processes for new students by collecting required documentation and inputting data into the system accurately.
- Reconcile account balances and financial documentation such as bank statements, cash receipts and school accounts.
- Participate in meetings, workshops and seminars to covey or gather information to perform functions.
- Document all student attendance.
- Complete staff monthly payroll service reports.
- Controls master receipt book and make daily bank deposits.
Veteran Services Support Specialist
Self-Employed
09.2017 - 06.2024
- Assisted in the development of outreach strategies to increase awareness of available services for veterans and their families.
- Provided compassionate guidance to over 112 veterans navigating complex benefit programs, simplifying the process and reducing client frustrations.
- Assisted in the creation of marketing materials targeting veteran populations in need of support services such as housing assistance or employment training programs.
- Identified potential grant opportunities to help secure additional funding for Veteran Services Program initiatives.
- Collaborated with community partners to provide comprehensive support services to veterans, fostering a network of resources.
- Developed customized assistance plans for each veteran client based on individual needs assessment, goal setting, and resource availability.
- Assisted veterans and dependents in preparing forms and documents to present claims for benefits.
Document Coordinator / Garnishment Specialist
Automatic Data Processing (ADP)
09.2012 - 08.2017
- Enhanced collaboration between departments through effective communication and timely document distribution.
- Developed comprehensive training materials for new staff on proper document handling procedures, promoting consistency across the organization.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Allocated unique document numbers to internal documents and incoming external documents and tracked in database.
- Set up wage garnishments resulting from child support orders and tax levies.
- Ensured compliance with federal and state laws by staying up-to-date on relevant regulations and guidelines.
- Collaborated with payroll teams to ensure accurate withholding of wages for garnishment orders.
- Investigated instances of incorrect garnishment documentation.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to garnishments.
- Improved efficiency in processing garnishments, leading to reduced turnaround times for clients.
Human Resource Manager
United States Army
08.2003 - 04.2011
- Developed comprehensive recruitment strategies to attract and retain top talent in a competitive market.
- Evaluated compensation structures across the organization ensuring internal equity as well as external competitiveness.
- Designed customized professional development plans for each employee based on their individual needs and career aspirations.
- Facilitated conflict resolution between team members through mediation sessions, promoting open communication and collaboration within the workplace.
- Reduced employee turnover rates by conducting exit interviews and implementing targeted retention strategies.
- Ensured legal compliance by staying current on employment legislation changes and updating internal policies accordingly.
- Developed strong relationships with local colleges and universities to establish a pipeline of future talent for the company.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Human Resource Specialist
United States Army
05.1999 - 07.2003
- Provided HR services to over 600 personnel.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Streamlined exit interview processes, gathering insights to improve employee satisfaction and retention strategies.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Master of Science - Human Resource Management
Capella University
Minneapolis, MN06.2021
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN06.2017
Skills
- Excellent organizational, multitasking, and time-management skills
- Critical thinker with sound judgment and strategic decision-making competencies
- Proficient in Microsoft Office Word, Microsoft Suite, Excel, PowerPoint, Google Docs
- Adaptable to change and responds to challenges with confidence and determination
- Outstanding oral and written communications skills
- Self-starter with excellent customer service skills and the ability to work effectively in a high-pressure environment
- Type 50 words per minute
- Appointment scheduling
- File management
- Timekeeping systems
- Office administration
Certification
- ADP NAS Payroll Basic Certification Course
- Human Resource Management Course
Army Achievement Medal(4), Meritorious Medal (3), Good Conduct Medal (4); ADP Productivity Award
Recognized for going above and beyond.
Timeline
Secretary
Linden High School
07.2024 - Current
Veteran Services Support Specialist
Self-Employed
09.2017 - 06.2024
Document Coordinator / Garnishment Specialist
Automatic Data Processing (ADP)
09.2012 - 08.2017
Human Resource Manager
United States Army
08.2003 - 04.2011
Human Resource Specialist
United States Army
05.1999 - 07.2003
Bachelor of Science - Business Administration
Capella University
Master of Science - Human Resource Management
Capella University
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