Summary
Overview
Work History
Education
Skills
Timeline
Sequoia Bryant

Sequoia Bryant

Chattanooga,TN

Summary

Adaptable professional with 4+ years of experience and a proven knowledge of confidential correspondence, data entry, and executive support. Aiming to leverage skills to successfully fill the Customer Support Representative role within the Company. Versatile Medical Care Coordinator known for providing phenomenal professional service and supporting complex medical cases. Meticulous recorder of sensitive personal data following appropriate security protocols. Supportive front-line staff prioritizes and triages cases

Overview

7
7
years of professional experience

Work History

Medical Care Coordinator

Carenet Health Care
08.2021 - 08.2023
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Transcribe over 100 Live Triage calls For Doctors and Nurses in Emergent situations.
  • Complete Electronic Intake forms for Network Providers and Insurance Companies.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Vaccination Scheduler

CENTER OF DISEASE CONTROL
04.2020 - 07.2021
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Create and maintain records.
  • Schedule appointments and maintain and update appointment calendars.
  • Analyze data to determine answers to questions from members of the Public.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Medical Assistant

LIVER AND GASTROENTEROLOGY CENTER
10.2020 - 01.2021
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using computer
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters
  • Impute, record, and proofread data and other information, such as records or reports.
  • Arrange appointments, Manage calendars.
  • Mail bills, contracts, policies, invoices, or checks.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Answer telephones, direct calls, and take messages.
  • Obtained client medical history, medication information, symptoms and allergies.

Unit clerk/ Patient Care Technician

ERLANGER HOSPITAL
05.2016 - 12.2018
  • Updated EPIC Electronic Health Records, Electronic Medical Records systems for more than 60 patients daily, to include current treatments and observations and patient status during inpatient care
  • Positioned and helped 300+ patients for surgical preparations and procedures.
  • Transported specimens including Laboratory items, Pharmacy items between authorized personnel and properly documented activities
  • Enhanced healthcare standards through effective team collaboration and delivery of high quality care.
  • Assisted patients with limited mental and physical capacity handle daily tasks such as feeding, grooming and bedside care
  • Avoided treatment errors ,carefully checking personal details and medication information including allergies and restrictions.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
  • Contact medical facilities or departments to schedule patients for tests or admission.

Education

Certified Electronic Health Records Specialist - Electronic Health Records , Medical Administration

Academy of Allied Health , Chattanooga, TN
01.2019

High School Diploma -

Detroit International Academy For Young Women, Detroit, MI
06.2014

Skills

  • Multitasking and Prioritization
  • Epic Systems
  • Risk Management
  • Process Implementation
  • Efficient and Detail-Oriented
  • Customer Data Confidentiality
  • Data Entry and Maintenance
  • Verbal and Written Communication
  • Database Management
  • Operational Records Maintenance
  • Electronic Medical Record Software
  • Health Information Systems

Timeline

Medical Care Coordinator - Carenet Health Care
08.2021 - 08.2023
Medical Assistant - LIVER AND GASTROENTEROLOGY CENTER
10.2020 - 01.2021
Vaccination Scheduler - CENTER OF DISEASE CONTROL
04.2020 - 07.2021
Unit clerk/ Patient Care Technician - ERLANGER HOSPITAL
05.2016 - 12.2018
Academy of Allied Health - Certified Electronic Health Records Specialist, Electronic Health Records , Medical Administration
Detroit International Academy For Young Women - High School Diploma,
Sequoia Bryant