Summary
Overview
Work History
Education
Skills
Yoga, Rock Climbing, Reading
Yoga, Rock Climbing, Photography, and Astronmer
Timeline
AdministrativeAssistant
Sequoia Nelson

Sequoia Nelson

Fort Collins,CO

Summary

Proven professional with a track record of enhancing customer satisfaction and managing client relationships at Natural Grocers. Expert in schedule management and pet care, demonstrating a positive attitude and reliability. Skilled in client communication and behavior monitoring, consistently delivering personalized service and achieving results beyond expectations, Proactive Dog Sitting, always ready for diverse animal needs. Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems.


Overview

3
3
years of professional experience

Work History

Dog Sitter

Self Employeed
09.2022 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Exercised animals regularly with walks and rigorous play activities.
  • Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.

Associate

Natural Grocers
11.2021 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

  • Trained and mentored junior staff on customer service strategies and techniques.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Bachelor of Science - Clincal Psychology

Colorado State University
Fort Collins, CO
05.2026

Associate of Applied Science - Psychology

Front Range
Fort Collins
05.2024

Skills

  • Schedule Management
  • Written and verbal communication
  • Dog walking
  • Client Relationship Management
  • Pet care needs
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Regular Availability
  • Pet Care
  • Client Communication
  • Behavior monitoring

Yoga, Rock Climbing, Reading

My 

Yoga, Rock Climbing, Photography, and Astronmer

My passion for astronomy blossomed as a child, fueled by a chance encounter with a couple of astronaut biographies at the local library. I remember poring over glossy photographs of swirling galaxies, vibrant nebulae, and the awe-inspiring rings of Saturn. These images ignited a spark of wonder in me, a yearning to understand the vastness of space. The stories of daring astronauts venturing beyond our atmosphere, the descriptions of distant planets, and the mysteries of black holes - the text on those library pages transported me to a world beyond imagination. 

Timeline

Dog Sitter

Self Employeed
09.2022 - Current

Associate

Natural Grocers
11.2021 - Current

Bachelor of Science - Clincal Psychology

Colorado State University

Associate of Applied Science - Psychology

Front Range
Sequoia Nelson