Sequoyah Hodges
Customer Services `Data Entry
Knoxville,TN
Summary
Experienced in fast and accurate data entry, managing large volumes of information with precision. Strong organizational skills and effective task prioritization ensure timely project completion. Proven track record of enhancing data processing workflows, resulting in increased efficiency in past positions. Dedicated data entry professional with exceptional organizational, technical, and analytical abilities, known for maintaining superior data accuracy through independent judgment.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Data Entry Clerk
Working Solutions
Remote, TN
09.2019 - 05.2025
- Entered and verified data from various sources, ensuring accuracy and consistency across multiple databases.
- Maintained organized filing systems for physical and electronic records, improving accessibility for team members.
- Processed high-volume data entry tasks efficiently, utilizing advanced spreadsheet functions to streamline workflows and reduce errors.
Data Associate
Working Solutions
Remote, TN
01.2020 - 02.2025
- Managed data entry and verification processes, ensuring accuracy and completeness of information in company databases.
- Developed and maintained data management protocols, enhancing data integrity and streamlining reporting procedures.
- Verified accuracy of data before transcribing.
- Monitored data entry processes and worked to improve efficiency and performance.
Customer Service Representative
US.Bank Remote
12.2020 - 07.2024
- Provided exceptional customer service by addressing inquiries and resolving issues through effective communication and problem-solving skills.
- Managed high-volume calls while maintaining professionalism and ensuring customer satisfaction, contributing to improved service ratings.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Associate of Science - Assoicate of Health And Science Adminstration
Colorado Technical University
Colorado Springs, CO08-2017
Skills
Data entry
Word processing
Data accuracy
Fast typing speed
File management
Time management
Problem-solving
Document scanning
Mail handling
Independent worker
Customer Service-oriented
Strong problem solver
Order processing
Education and Training
other
Timeline
Customer Service Representative
US.Bank Remote
12.2020 - 07.2024
Data Associate
Working Solutions
01.2020 - 02.2025
Data Entry Clerk
Working Solutions
09.2019 - 05.2025
Associate of Science - Assoicate of Health And Science Adminstration
Colorado Technical University