Sequoyah Jamison
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
Work History
Store Manager
Good2go Stores
05.2023 - 09.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
Family Dollar
12.2022 - 05.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Room Attendant
Travelodge By Wyndham
11.2022 - 01.2023
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Ensured positive guest experiences with prompt response to special requests and additional services.
- Contributed to team efforts in meeting occupancy goals through efficient room preparation and availability.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
Cook
Culver's
08.2021 - 10.2021
- Stored food at proper temperature as required by food safety regulations
- Cooked food products following established instructions for preparation of particular menu items
- Received orders at counter or from kiosks and conducted transactions with customers
- Verified that prepared food met requirements for quality and quantity.
Patient Care Technician
Fresenius Kidney Care
03.2020 - 08.2021
- Acted empathetically with patients to brighten outlooks, frequently engaging individuals in conversation
- Applied correct aseptic and sterile techniques and used appropriate personal protective equipment
- Promoted positive work environment with professional and supportive attitude toward department staff and new ideas
- Demonstrated cultural sensitivity in all communications and service delivery, remaining continuously professional, respectful, and courteous
- Responded to emergencies, helping the qualified medical personnel stabilize and move distressed patients.
CNA
IOOF Home
09.2019 - 02.2020
- Communicated with physicians, nurses, and other caregivers to exchange information about patient conditions, treatment plans, and activities
- Worked alongside dining room personnel to ensure that patients received the correct meals and that all residents were able to eat
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene.
CNA
Good Samaritan Society
06.2019 - 09.2019
- Performed light housekeeping, including cleaning patient rooms and changing sheets on beds
- Helped residents with daily living tasks including feeding, dressing, and personal hygiene
- Supported patients with daily activities and attending to personal hygiene, transporting patients, and assisting them in walking and exercising
- Transported patients by wheelchair or rolling bed between care and examination rooms
- Supported the social and emotional needs of patients by providing caring companionship.
Cashier
Shari's Southside Store
06.2018 - 02.2019
- Adhered to all cash handling policies and procedures
- Processed cash register transactions by inputting product costs and giving back change
- Assisted customers with locating items, answering questions and providing direction and service
- Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador
- Obtained thorough knowledge of products sold to assist customers in locating and purchasing items
- Recognized for providing efficient service with high degree of accuracy
- Solved complaints by customers and issued credits for returned merchandise
- Greeted all customers and provided prompt and friendly service.
CNA
Concord Care Center
02.2018 - 01.2019
- Transported patients by wheelchair or rolling bed between care and examination rooms
- Maintained confidentiality concerning treatment and personal information
- Supported the social and emotional needs of patients by providing caring companionship
- Helped patients with daily living requirements by bathing, dressing and assisting with mobility needs
- Observed condition of patients by examining, including checking of existing conditions, such as open wounds.
General Laborer
CDI LLC
09.2012 - 05.2017
- Followed instruction for assigned tasks from foreperson and lead teams in performing new phases of the work
- Carefully masked and protected surfaces not intended for painting, eliminating paint splatter and bleed to unwanted surfaces
- Mixed custom paint colors according to client wishes, matching existing applications and requested shades
- Applied protective coverings such as masking tape to prevent damage during painting and staining processes
- Sanded away imperfections to achieve the proper adherence of the new finishes.
Nursing Assistant
Good Samaritan Society
12.2016 - 03.2017
- Identified and reported unusual patient responses to nursing care
- Used assessment abilities and observational skills to collect subjective and objective patient data
- Tracked patients' input and output as part of successful nutritional approaches and effective care management
- Supported the social and emotional needs of patients by providing caring companionship.
Education
Associate of Arts - General Education-Nursing Candidate
North Iowa Area Community College
Mason City, IAAssociate of Science - General Education Requirements for major
North Iowa Area Community College
Mason City, IAHigh School Diploma - General Education
Woden Crystal Lake Titonka High School
Crystal Lake, IASkills
- Customer service
- Problem resolution
- Client communication
- Researching
- Customer relations
- Creative thinking
- Task prioritization
- Motivation
- Retail Inventory Management
- Store Merchandising
- Supply Ordering
- Customer Service Management
- Shift Scheduling
- POS Systems
- Payroll Management
- Team Development
- Loss Prevention
- Talent Recruitment
- Employee Training
- Problem-Solving
- Multitasking and Organization
- Vendor Management
- Training and Mentoring
- Strategic Thinker
- Friendly and Positive
- Team Leadership
- Sales Professional
- Time Management
- Product Knowledge
- Attention to Detail
- Written Communication
- Accurate Cash Handling
Timeline
Store Manager
Good2go Stores
05.2023 - 09.2023
Assistant Manager
Family Dollar
12.2022 - 05.2023
Room Attendant
Travelodge By Wyndham
11.2022 - 01.2023
Cook
Culver's
08.2021 - 10.2021
Patient Care Technician
Fresenius Kidney Care
03.2020 - 08.2021
CNA
IOOF Home
09.2019 - 02.2020
CNA
Good Samaritan Society
06.2019 - 09.2019
Cashier
Shari's Southside Store
06.2018 - 02.2019
CNA
Concord Care Center
02.2018 - 01.2019
Nursing Assistant
Good Samaritan Society
12.2016 - 03.2017
General Laborer
CDI LLC
09.2012 - 05.2017
Associate of Arts - General Education-Nursing Candidate
North Iowa Area Community College
Associate of Science - General Education Requirements for major
North Iowa Area Community College
High School Diploma - General Education
Woden Crystal Lake Titonka High School
Similar Profiles
Cora HeronCora Heron
Store Clerk at Good2go StoresStore Clerk at Good2go Stores
ASHLEY LARSENASHLEY LARSEN
Store Manager at Good2go StoresStore Manager at Good2go Stores
Carol StickneyCarol Stickney
Manager at Good2go StoresManager at Good2go Stores
Daniel VazquezDaniel Vazquez
Store-in-Store Manager/Store Manager at T-MobileStore-in-Store Manager/Store Manager at T-Mobile
Chris KeelerChris Keeler
Store Manager at LidlStore Manager at Lidl