Sera Dabdoub

• Supported client using principles of applied behavior analysis.
• Collaborated with client's support system and other allied specialists to implement positive interventions.
• Kept accurate records by documenting progress and adhering to prescribed behavior plan.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.

• Worked as part of collaborative team to address changing needs of children and families.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
• Learned specialized behavior approaches to implement behavioral strategies.
• Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.

Scheduled appointments and coordinated patient care across multiple practices.
Delivered high-quality customer service and resolved patient concerns efficiently.

• Performed in team leader capacity and organized all treatment and placement activities.
• Researched billing issues, scheduled appointments and verified insurance coverage.
• Conducted interviews with patients to discuss health history, objectives and concerns.
• Explained treatment choices to patients and helped determine best options.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Addressed customer needs and made product recommendations to increase sales.

- Greeted and seated guests, managed reservations and waitlists.
- Ensured smooth front-of-house operations and guest satisfaction.