Sera Dickinson

Work History

Godfather's Pizza

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Maintained well-stocked stations with supplies and spices for maximum productivity.

Sidney Regional Medical Center

Loves Travel Stop

08.2023 - Current

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Enforced company policies and regulations with employees.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Cabela’s

11.2020 - 02.2023

Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Adapted quickly to evolving store promotions and marketing campaigns, ensuring accurate communication of relevant information to customers during their shopping experience.
Promoted multiple sale events throughout the year by engaging customers with promotional materials and highlighting key products during interactions.
Supported loss prevention efforts by monitoring customer activities closely while maintaining a welcoming atmosphere on the sales floor.
Collaborated with fellow sales outfitters to achieve daily sales goals and optimize store performance.
Mentored new hires on best practices in retail salesmanship, contributing positively to overall team cohesion.