Serae Alicia Sorensen
St. George,UT
Summary
Dynamic professional with a proven track record at Universal Cheer Association, enhancing team performance through innovative coaching and fostering a culture of continuous improvement. Excels in motivational leadership and problem-solving, demonstrating strong teamwork and organizational skills. Achieved significant improvements, embodying innovation and a responsible, trustworthy ethos.
Overview
4
4
years of professional experience
Work History
UCA Staff
Universal Cheer Association
06.2024 - Current
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
- Led team-building exercises at practices to foster unity among athletes from diverse backgrounds.
- Enhanced team performance by implementing innovative coaching techniques and strategies.
- Continuously pursued professional development opportunities to stay current on industry trends and best practices, ensuring the team''s competitive edge.
- Developed athletes'' skills through personalized training plans, resulting in improved competition results.
Orangetheory Fitness
Gym
01.2024 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Assisted in the development of new sales strategies, resulting in increased conversion rates among potential buyers.
Wink Lash Studio
Lash Extension Service/Hair Removal Studio
11.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Dutch Bros
Coffee Shop Company
10.2022 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Zeppes Italian Ice
Zeppes Italian Ice
09.2020 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Dixie High School
St. George, UT05.2024
Skills
- Strong teamwork
- Organization
- Motivational leadership style
- Innovation and Creativity
- Problem-solving abilities
- Responsible and Trustworthy
Timeline
UCA Staff
Universal Cheer Association
06.2024 - Current
Orangetheory Fitness
Gym
01.2024 - 05.2024
Wink Lash Studio
Lash Extension Service/Hair Removal Studio
11.2023 - 01.2024
Dutch Bros
Coffee Shop Company
10.2022 - 11.2023
Zeppes Italian Ice
Zeppes Italian Ice
09.2020 - 10.2022
High School Diploma -
Dixie High School
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