Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serafin Perez Jr

Chandler,AZ

Summary

Dynamic professional with a proven track record at American Auto and Truck Sales, excelling in customer service and team collaboration. Leveraged time management skills to consistently exceed sales targets, while fostering strong client relationships. Recognized for innovative problem-solving and attention to detail, driving client satisfaction and repeat business.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

First Class Vending
12.2023 - 07.2024
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.

Recovery Mentor

Center for Health and Recovery
01.2019 - 07.2019
  • Evaluated program effectiveness using data-driven analysis methods, refining approaches based on findings.
  • Enhanced client recovery by providing consistent support and mentorship in a one-on-one setting.
  • Supported Client in understanding addiction and recovery processes, facilitating productive conversations between loved ones.
  • Developed strong rapport with local service providers to enhance collaboration efforts on behalf of clients.
  • Established trusting relationships with clients, fostering an environment of open communication and mutual respect.



Sales Manager

American Auto and Truck Sales
05.2016 - 09.2018
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

2D/3D Pool Designer & Sales

Paradise Pools and Spas
10.2012 - 12.2015
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Education

GED -

Department of Arizona
Florence

Skills

  • Effective time management
  • Meticulous attention to detail
  • Service excellence
  • Collaborative teamwork
  • Maintaining workplace safety

Certification

  • NCPS - National Certified Peer Specialist
  • Phoenix, AZ Current

Timeline

Warehouse Assistant

First Class Vending
12.2023 - 07.2024

Recovery Mentor

Center for Health and Recovery
01.2019 - 07.2019

Sales Manager

American Auto and Truck Sales
05.2016 - 09.2018

2D/3D Pool Designer & Sales

Paradise Pools and Spas
10.2012 - 12.2015

GED -

Department of Arizona

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Serafin Perez Jr