Serafin Salgado
Lake Worth
Summary
Directed IT operations and led teams to achieve operational excellence. Developed and implemented best practices and IT procedures to enhance efficiency. Managed monitoring processes and tools to proactively address system issues.
Directed IT teams in executing complex projects to achieve strategic goals. Championed technological innovations while fostering collaboration among team members. Cultivated a results-driven culture in dynamic settings. Oversaw network administration and strategic IT initiatives.
Overview
15
15
years of professional experience
Work History
IT Coordinator
Aerospace Technologies Group
Boca Raton, FL
01.2017 - Current
- Successfully plan, execute, supervise, and finalize IT projects according to strict deadlines while complying with budget and time constraints.
- Actively liaise with external service providers and vendors to oversee information technology functions and provide reports to the management. Hold full accountability for Window Server 2008 R2, and 2012, IQMS, SQL, and Datacenter Administration. Deliver SharePoint online services via close collaboration with MS teams.
- Key Contributions:
- Successfully implemented and moved Office365 on premise exchange server to ensure 100% cloud based.
- Built synergies between departments to administer usage of teams and SharePoint online companywide.
- Led, developed, motivated, managed, and worked with a high performing team of IT personnel to meet strategic goals and business objectives.
Manager, IT Department
BeoCare Inc. Group
Hudson, NC
01.2016 - 01.2017
- Served as the Google Business Email and Vantage Point EDI Administrator and provided end-user’s help desk and phone support for over 70 end users.
- Streamlined and handled aspects of telecommunications and IT department, such as active directory, group policy, users/group configuration, and Windows SQL Server. Rendered keen eye for details to plan Microsoft Dynamics AX 2012 (SQL 2012) upgrade implementation to AX 2012 R3
IT Manager/Network/Telecommunications Administrator/Project Management
Poppelmann Plastics USA LLC
City, State
01.2011 - 01.2016
- Supervised and scheduled high-performing teams of 70 end users to facilitate end-user’s help desk/phone support across the company.
- Managed and supervised all aspects of the Active Directory Network / Database Administration /
- Key Contribution:
- Developed and strengthened effective working relations with Head of IT in Germany to manage technical activities in the USA division.
- Central Storage Project Implementation and Management:
- Windows Server 2012 Data Center with 2 Hyper-V Hosts
- Dell Equal Logic’s 26 TB Storage Unit
- 17 Virtual Servers / Appliances and 13 Physical Servers and Devices
- Hyper-V Virtualization with Failover Configuration, Citrix XenDesktop 7.1
- MS Office implementation 2013/2010
- EDI implementation with NAV 5.0 for the Automotive Industry
- Matrix42 application deployment manager
Education
Associate Degree - Networking Technology
Caldwell County Community College and Technical Institute
Lenoir, NCSkills
- IT Project Management
- Active Directory & Azure Administrator
- Microsoft office 365 Administrator
- Software Installation & Maintenance
- ERP Operations Management
- Database Design & Business Analysis
- Helpdesk Management & Support
- Team Building & Leadership
- Server Optimization
Websites
Section name
- Additional experience as Business Manager with S&M² Networking Solutions, LLC in Lenoir, NC, as Network/Telecommunications Administrator with The Systems Depot, Inc. in Hickory, NC as Warehouse Manager with The Furniture Warehouse in Hickory, NC, as Technical Systems Engineer with Barnwell County Public Schools in Barnwell, SC, as Information Technology Technician with Coplan Computer+Planung in Neumarkt, Germany, and as English as a Second Language Instructor with Volks Hoch Schule in Neumarkt, Germany.
- Military experience as Sergeant, E-5 with United States Army in Amberg, Germany.
Languages
German
Native or Bilingual
Timeline
IT Coordinator
Aerospace Technologies Group
01.2017 - Current
Manager, IT Department
BeoCare Inc. Group
01.2016 - 01.2017
IT Manager/Network/Telecommunications Administrator/Project Management
Poppelmann Plastics USA LLC
01.2011 - 01.2016
Associate Degree - Networking Technology
Caldwell County Community College and Technical Institute