Serafina Valtierra
Jarrell,Texas
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant
MELJ (Minorities for Equality, Liberty, and Justice) Center
2022.01 - Current
- Provide comprehensive administrative support to the executive team, prioritizing tasks and managing schedules efficiently
- Act as a liaison between the executive team and internal/external stakeholders, ensuring clear communication and timely follow-up on action items
- Coordinate meetings, events, fundraising events, and travel arrangements, including logistics and accommodations, while maintaining budgetary constraints
- Assist in preparing and disseminating reports, presentations, and correspondence related to the organization's mission and activities
- Conduct research, compile data, and prepare briefing materials to support decision-making processes and strategic initiatives
- Prepare and apply for grants
- Supervise and train entry-level employees
- Manage and maintain confidential files, records, and databases with accuracy and discretion
- Serve as a point of contact for inquiries and requests directed to the executive team, exercising professionalism and diplomacy in all interactions
- Anticipate the executive team's needs and proactively address them, demonstrating a high level of initiative and problem-solving skills
- Collaborate with other staff members to facilitate cross-functional projects and initiatives, fostering a cohesive and supportive work environment
- Stay informed about relevant issues, trends, and developments in the field of equity for minorities, contributing insights and recommendations as appropriate.
Delivery Driver
Domino's Pizza
2023.01 - 2023.04
- Safely and efficiently deliver orders to customers promptly, ensuring accuracy and customer satisfaction
- Navigate delivery routes using GPS or other navigation tools, optimizing delivery times and minimizing delays
- Assist in-store staff with food preparation, order assembly, and other duties during non-delivery hours, as needed
- Provide exceptional customer service by greeting customers warmly, verifying orders, and addressing any concerns or special requests
- Handle cash transactions accurately and securely, adhering to company policies and procedures
- Communicate effectively with store managers and fellow team members to coordinate deliveries and ensure seamless operations
- Demonstrate a positive attitude, reliability, and professionalism in all interactions with customers and colleagues.
Facilities Operations
Austin Sports Center
2021.05 - 2022.05
Kiosk/Office Assistant
Student Success Center
2021.05 - 2022.02
Dog Boarding/Dog daycare
Rover
2019.05 - 2022.01
Front Desk Worker
The Village
2018.08 - 2018.12
Retail/Customer Service
Express Clothes
2017.11 - 2018.08
Greeter/Concessions/Usher/Box-office Attendant
AMC Theaters
2017.06 - 2017.10
Education
Paralegal Certification -
Austin Community College
Austin, Texas01.2025
Bachelor of Arts in Political Science, Pre-Law & Applied Politics -
St. Edward’s University
Austin, Texas05.2022
Skills
- Google Suite
- Honest and Dependable
- Office Administration
- Professional Customer Service
- Advanced MS Office Suite
- Adaptability
- Scheduling Organization
- Social Media Outreach
- Operating Procedures
- Team Coordination
- Process Improvement
- Interpersonal Communication
- Strategic Planning
- Task Delegation
- Data Research and Compilation
- Human Resources Management (HRM)
- Correspondence and Memo drafting
- Legal administrative support
- Logistics Coordination
Certification
- Wedding Officiant
- Texas Public Notary
- KAZI 88.7 FM Radio Engineer
- Registered Substitute Teaching License (Illinois)
Awards
- Social Justice Co-Curricular Champion - 2018
- Mock Trial - October 2015 to December 2016
- Mundelein High School Volleyball - August 2014 to November 2015
- Mundelein High School Band - August 2014 to May 2017
- IMEA Music Award - 2014
- High School Honor Roll - 2014 to 2017
Volunteer Experience
- KAZI 88.7 FM Anniversary, Kenny Dorham’s Backyard, Austin, Texas, 08/2023
- KAZI 88.7 FM Summer Showcase, Kenny Dorham's Backyard, Austin, Texas, 07/2023 & 08/2023
- MELJ Winter Wonderland, First Baptist Church, Austin, Texas, 12/2022
- Las Posadas, St. Edward’s University, Austin, Texas, 12/2021, Participated in hosting and helped prepare for the event
- S.E.R.V.E One - BOOfest set up, Blanton Elementary School, Austin, Texas, 10/2018, Assisted parents and teachers with the setup of booths, games, food, and tables
- Classroom Preparation, Rondout Elementary School, Lake Forest, Illinois, 08/2010 - 09/2017, Organized classrooms to prepare for students returning to school
- Library helper/Book fair assistance (on and off-site), Mundelein High School Library, Mundelein, Illinois, 11/2017, Created new labels and sorted books
- Organization of items for clothes distribution, St Vincent DePaul Society, Mundelein, Illinois, 08/2014, Food organization for distribution at the food bank
- Bingo Cashier/concessions, Santa Maria Del Popolo, Mundelein, Illinois, 08/2013 - 01/2016, Assisted with set up tables and chairs, cash handling, preparing food and beverages, selling cards and markers
- Retreat Center housekeeping, Marytown, Mundelein, Illinois, 05/2013 – 05/2014, Maintained cleanliness of each floor and room
Timeline
Delivery Driver
Domino's Pizza
2023.01 - 2023.04
Executive Assistant
MELJ (Minorities for Equality, Liberty, and Justice) Center
2022.01 - Current
Facilities Operations
Austin Sports Center
2021.05 - 2022.05
Kiosk/Office Assistant
Student Success Center
2021.05 - 2022.02
Dog Boarding/Dog daycare
Rover
2019.05 - 2022.01
Front Desk Worker
The Village
2018.08 - 2018.12
Retail/Customer Service
Express Clothes
2017.11 - 2018.08
Greeter/Concessions/Usher/Box-office Attendant
AMC Theaters
2017.06 - 2017.10
Paralegal Certification -
Austin Community College
Bachelor of Arts in Political Science, Pre-Law & Applied Politics -
St. Edward’s University
- Wedding Officiant
- Texas Public Notary
- KAZI 88.7 FM Radio Engineer
- Registered Substitute Teaching License (Illinois)
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