Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Awards & Extra Curriculars
Timeline
Generic

Serafina Valtierra

Austin,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dog Boarding/Dog Daycare

Rover
05.2019 - Current
  • Provided timely feedback on each dog's progress to owners during pick-up or drop-off times
  • Encouraged positive behaviors among dogs through reward-based training methods during playtime sessions
  • Provided attentive care to each dog, addressing their individual needs and preferences
  • Fostered strong relationships with clients by providing exceptional customer service, ensuring trust in the quality of care for their pets
  • Communicate professionally with pet owners via phone, email, and text.

Delivery Driver

Domino's Pizza
01.2023 - 04.2023
  • Safely and efficiently deliver orders to customers promptly, ensuring accuracy and customer satisfaction
  • Navigate delivery routes using GPS or other navigation tools, optimizing delivery times and minimizing delays
  • Assist in-store staff with food preparation, order assembly, and other duties during non-delivery hours, as needed
  • Provide exceptional customer service by greeting customers warmly, verifying orders, and addressing any concerns or special requests
  • Handle cash transactions accurately and securely, adhering to company policies and procedures
  • Communicate effectively with store managers and fellow team members to coordinate deliveries and ensure seamless operations
  • Demonstrate a positive attitude, reliability, and professionalism in all interactions with customers and colleagues.

Facilities Operations

Austin Sports Center
05.2021 - 05.2022

Kiosk/Office Assistant

Student Success Center
05.2021 - 02.2022

Dog Boarding/Dog daycare

Rover
05.2019 - 01.2022

Front Desk Worker

The Village
08.2018 - 12.2018

Retail/Customer Service

Express Clothes
11.2017 - 08.2018

Greeter/Concessions/Usher/Box-office Attendant

AMC Theaters
06.2017 - 10.2017

Education

Paralegal Certification -

Austin Community College
Austin, Texas
05.2026

Bachelor of Arts in Political Science, Pre-Law & Applied Politics -

St. Edward's University
Austin, Texas
05.2022

Skills

Google Suite
Honest and Dependable
Office Administration
Professional Customer Service
Advanced MS Office Suite
Adaptability
Scheduling Organization
Social Media Outreach
Operating Procedures
Team Coordination
Process Improvement
Interpersonal Communication
Strategic Planning
Task Delegation
Data Research and Compilation
Human Resources Management (HRM)
Correspondence and Memo drafting
Legal administrative support
Logistics Coordination

Certification

  • Wedding Officiant
  • Texas Public Notary
  • KAZI 88.7 FM Radio Engineer
  • Registered Substitute Teaching License (Illinois)

Volunteer Experience

  • MELJ Holiday Party, First Baptist Church, Austin, Texas, 12/23
  • KAZI 88.7 FM Anniversary, Austin, Texas, 08/23
  • KAZI 88.7 FM Summer Showcase, Austin, Texas, 07/23, 08/23
  • MELJ Winter Wonderland, First Baptist Church, Austin, Texas, 12/22
  • Las Posadas, St. Edward's University, Austin, Texas, 12/21
  • S.E.R.V.E One - BOOfest set up, Austin, Texas, 10/18
  • Classroom Preparation, Lake Forest, Illinois, 08/10, 09/17
  • Library helper/Book fair assistance, Mundelein, Illinois, 11/17
  • Organization of items for clothes distribution, St Vincent DePaul Society, Mundelein, Illinois, 08/14
  • Food organization for distribution at the food bank, St Mary of the Angels, Chicago, Illinois, 06/14
  • Bingo Cashier/concessions, Santa Maria Del Popolo, Mundelein, Illinois, 08/13, 01/16
  • Retreat Center housekeeping, Marytown, Mundelein, Illinois, 05/13, 05/14

Awards & Extra Curriculars

  • Social Justice Co-Curricular Champion, 2018
  • Mock Trial, 10/15, 12/16
  • Mundelein High School Volleyball, 08/14, 11/15
  • Mundelein High School Band, 08/14, 05/17
  • IMEA Music Award, 2014
  • High School Honor Roll, 2014-2017

Timeline

Delivery Driver

Domino's Pizza
01.2023 - 04.2023

Facilities Operations

Austin Sports Center
05.2021 - 05.2022

Kiosk/Office Assistant

Student Success Center
05.2021 - 02.2022

Dog Boarding/Dog Daycare

Rover
05.2019 - Current

Dog Boarding/Dog daycare

Rover
05.2019 - 01.2022

Front Desk Worker

The Village
08.2018 - 12.2018

Retail/Customer Service

Express Clothes
11.2017 - 08.2018

Greeter/Concessions/Usher/Box-office Attendant

AMC Theaters
06.2017 - 10.2017

Bachelor of Arts in Political Science, Pre-Law & Applied Politics -

St. Edward's University

Paralegal Certification -

Austin Community College

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Serafina Valtierra