Summary
Overview
Work History
Skills
Timeline
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Seraly Salcedo

Seraly Salcedo

Laredo,TX

Summary

Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Hacienda Arandas to enhance dining experiences. Skilled in guest relations and efficient in hospitality service, I significantly contributed to maintaining high cleanliness standards and guest satisfaction. My ability to quickly adapt and manage tasks effectively sets me apart.

Overview

1
1
year of professional experience

Work History

Camarero

Hacienda Arandas
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Limpieza

Doral' Cleaning
08.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise
  • Memory retention
  • Cleanliness standards
  • Safe Food Handling
  • Menu Memorization
  • High-volume dining
  • Service prioritization
  • Sales expertise
  • Food safety understanding
  • Table Bussing
  • Suggestive Selling
  • Guest Relations Management
  • Relationship Management
  • Dining area maintenance
  • Guest Seating
  • Menu presentation

Timeline

Camarero

Hacienda Arandas
04.2024 - Current

Limpieza

Doral' Cleaning
08.2023 - 02.2024

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Seraly Salcedo