Versatile and dedicated, with a proven track record at Holiday Inn Express Hotel, I excelled in safely transporting an average of 50 passengers daily, showcasing strong customer service and communication skills. Expert in vehicle maintenance and adept in managing schedules efficiently, I ensured optimal operation and guest satisfaction. Skilled in defensive driving and basic repairs, my contributions enhanced both safety and service standards.
Overview
7
7
years of professional experience
Work History
Shuttle Bus Driver & Maintenance Worker
Holiday Inn Express Hotel
01.2013 - 04.2020
Shuttle Bus Operation
Safely operated a 20- passenger shuttle bus, transporting an average of 50 passengers daily to local destinations including airports, tourist spots, Metro stations, business area.
Delivered high-quality customer service ensuring smooth, timely, and safe transportation.
Conducted regular vehicle inspections, including pre-and post-trip checks, to ensure the bus met safety standards and operated efficiently.
Adjusted shuttle schedules and routes in coordination with hotel management to meet customer demand and maximize efficiency.
Maintenance logs, mileage reports, and vehicle maintenance records for regulatory compliance.
General Maintenance:
Performed routine maintenance around the hotel, such as changing light bulbs, painting walls, fixing molds, repair broken appliances, and addressing minor plumbing and electrical issues.
Responded to guest requests for quick fixes in rooms and common areas, ensuring minimal disruption to the guest experience.
Ensured cleanliness and upkeep of shuttle and hotel facilities to promote a welcoming and professional environment.
Education
High School Diploma -
Saint Mary Asmara
Asmara, Eritrea
07.2007
Skills
CDL Class A with Passenger (P) Endorsement
Basic maintenance and repair skills (electrical, plumbing, HVAC)
Defensive driving and traffic regulation adherence
Strong customer service and communication skills
Knowledge of Washington, DC metropolitan routes and landmarks