Serell Canady
Euclid,OH
Summary
Dedicated and compassionate with extensive experience at, healthcare professional in vital signs monitoring and providing emotional support. Proven ability to enhance patient satisfaction through attentive care and effective communication, ensuring dignity and independence for all patients. Committed to maintaining confidentiality and promoting a safe, healing environment.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
University Hospital
06.2025 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
CNA
Jewish Family Services
08.2024 - 08.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA
Eliza Jennings Senior Healthcare
09.2024 - 05.2025
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
STNA
St.Augustine Heath Campus
02.2024 - 08.2024
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Direct Support Professional
Our Lady of the Wayside
12.2015 - 12.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
STNA
Normandy Care Center
05.2013 - 12.2015
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
STNA
Lakewood Senior Campus
09.2013 - 04.2014
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
Direct Support Professional
Eliza Jennings Senior Healthcare
05.2011 - 11.2013
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Housekeeper
Sheraton Hotel Airport
04.2010 - 06.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
Cashier
IX Center
08.2009 - 05.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Nursing Assistant - Nursing
Phoenix Healthcare Institution
Euclid, OH06.2011
High School Diploma - The Academy of Intellectual And Interpersonal Deve
Euclid High School
Euclid, OH06.2007
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Attention to detail
- Feeding assistance
- HIPAA compliance
- Basic life support
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Emotional support
- Emergency response
- Clinical
- Patient transfers
- Clinical documentation
- Team collaboration
- Active listening
- Lifting and transferring
Answering customer questions
Medication dispensing
Prescription filling
Confidentiality and HIPAA
Timeline
Pharmacy Technician
University Hospital
06.2025 - Current
CNA
Eliza Jennings Senior Healthcare
09.2024 - 05.2025
CNA
Jewish Family Services
08.2024 - 08.2025
STNA
St.Augustine Heath Campus
02.2024 - 08.2024
Direct Support Professional
Our Lady of the Wayside
12.2015 - 12.2023
STNA
Lakewood Senior Campus
09.2013 - 04.2014
STNA
Normandy Care Center
05.2013 - 12.2015
Direct Support Professional
Eliza Jennings Senior Healthcare
05.2011 - 11.2013
Housekeeper
Sheraton Hotel Airport
04.2010 - 06.2011
Cashier
IX Center
08.2009 - 05.2010
Nursing Assistant - Nursing
Phoenix Healthcare Institution
High School Diploma - The Academy of Intellectual And Interpersonal Deve
Euclid High School
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