Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Hi, I’m

Seren Lindquist

Seren Lindquist

Summary

Experienced with managing front desk operations and delivering superior customer service. Utilizes organizational and communication skills to ensure smooth daily operations. Track record of maintaining welcoming and efficient environment for guests and staff.

Overview

3
years of professional experience

Work History

The ESports Cave

Shift Lead
06.2022 - Current

Job overview

  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Helped store management meet standards of service and quality in daily operations.

Beyond Bread at Mt. Lemmon Lodge

Front of House Lead
05.2023 - 09.2023

Job overview

  • Oversaw cash handling procedures accurately at the end of each shift to guarantee proper accounting measures were followed consistently for financial accuracy purposes.
  • Maintained a clean, welcoming environment for guests, ensuring optimal dining experiences.
  • Collaborated with back of house staff to ensure seamless coordination between kitchen and service teams.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Starbucks in Randall's

Lead Barista Trainer
01.2022 - 06.2022

Job overview

  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Increased sales by over 20%
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Contributed to the establishment''s reputation for high-quality service by consistently exceeding customer expectations and maintaining a strong knowledge of menu offerings.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

Whitmore School
235 High St. Suite 508 Morgantown, WV 26505

GED
12-2019

University Overview

Pursued an Online Education and graduated a year earlier than my previous public school colleagues.

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Cash handling

Accomplishments

Created a personal business through Fiverr and made over $2,000 in sales with just my voice.

Languages

English
Native or Bilingual

Interests

  • Drawing and Painting
  • Photography
  • Pet care

Timeline

Front of House Lead

Beyond Bread at Mt. Lemmon Lodge
05.2023 - 09.2023

Shift Lead

The ESports Cave
06.2022 - Current

Lead Barista Trainer

Starbucks in Randall's
01.2022 - 06.2022

Whitmore School

GED
Seren Lindquist