Ingrid Quevedo
West Palm Beach
Summary
Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
14
14
years of professional experience
Work History
Private Nanny
Self-employeed
West Palm Beach
04.2025 - Current
- Developed engaging educational activities tailored to children's interests and needs.
- Prepared nutritious meals following dietary guidelines and children's preferences.
- Coordinated daily schedules to include playtime, learning, and rest periods.
- Took children on outings such as parks, library visits, sports events or educational trips.
Supervisor assistant/Dockworker
DHL Express-CGB Express
Delray Beach
10.2023 - 03.2025
- Supervised daily operations of logistics and transportation teams.
- Coordinated shipment schedules to ensure timely deliveries.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Worked closely with human resources to support employee management and organizational planning.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Secretary
State Attorney’s Office
07.2022 - 09.2023
- Responsible for managing administrative tasks.
- Handling correspondence.
- Filing case files.
- Maintaining accurate records.
- Scheduling meetings.
- Data entry.
- Preparing legal documents.
- Communication liaison.
Dispatcher/Debriefer/Dockworker
DHL Express
02.2018 - 07.2023
- Check Hourly Workloads.
- Monitor AM departures.
- Check for heavy weights and ensure it has been sent to the correct routes.
- Monitor Emails.
- Handle phone calls from Couriers, Stations and Customers.
- Monitor close times of pickups.
- Responsible for reviewing the drivers’ daily forms, reviewing drivers’ paperwork to ensure correct competition.
- Resolve any concern, incorrect/incomplete or lost paperwork with the drivers or escalate to the Supervisor.
- Complete routine vehicle spot checks and any damage should be reported to the Manager.
- Check driver’s scanners to make sure all deliveries were attempted.
- Entry data of deliveries and pickups.
Warehouse Technician
The Real Real
01.2015 - 01.2017
- Picking and packing.
- Ship out orders, making sure there’s a consignments kit in each order (Kits for future and current consignors).
- Complete project assigned by the Supervisor.
- Cleaning (Sanitize my workspace at work, including my desk, chair, surrounding surfaces and common areas).
Daycare Worker
NJ Kids Daycare
North Bergen
01.2012 - 01.2015
- Supervised children's activities and ensured a safe environment.
- Assisted in implementing educational programs and daily schedules.
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Monitored children's play activities to ensure safety.
- Enforced rules to teach good manners and maintain safe environment.
Education
GED Diploma -
Skills
- Bilingual (Spanish, English)
- Multitasking
- Communication
- Organization
- Problem solving
- Adaptability
- Ability to work under pressure
- Child development
- Safety practices
- Scheduling coordination
- Team collaboration
- Dependable and responsible
References
- Ikkesh, Hicks, (561)440-0503
- Mariela, Lopez, (201)268-9370
- Carlos, Zayas, (862)220-8536
Timeline
Private Nanny
Self-employeed
04.2025 - Current
Supervisor assistant/Dockworker
DHL Express-CGB Express
10.2023 - 03.2025
Secretary
State Attorney’s Office
07.2022 - 09.2023
Dispatcher/Debriefer/Dockworker
DHL Express
02.2018 - 07.2023
Warehouse Technician
The Real Real
01.2015 - 01.2017
Daycare Worker
NJ Kids Daycare
01.2012 - 01.2015
GED Diploma -
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