Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Serena Banks

Shoreline,WA

Summary

Proficient and caring certified nursing assistant offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Generations Home Care System
08.2025 - Current
  • Promote good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Participate in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Deliver individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Support ambulation and physical therapy needs by conducting planned exercise routines.
  • Cook and clean for residents. Following strict dietary needs, and protocol for infection control.
  • Transport clients to and from appointments. grocery store, etc.
  • Change linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Complete activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Respond to patient requests for supplies and personal comfort items such as extra blankets.
  • Provide high quality customer service.
  • Document important health information throughout the day regarding clients.

Certified Nursing Assistant

Vital Healthcare LLC/Prestige Senior Living /Silver Living
07.2025 - 08.2025
  • Assist residents with daily living such as bathing, dressing, feeding, and toileting.
  • Take vital signs for patients and residents such as blood pressure, weight, temperature, and respirations.
  • Assist residents with moving around, including transferring them from beds to wheelchair.
  • Provide support with walking and exercise.
  • Accurately document patient care, changes, observations, and vital signs into system.
  • Follow proper hand hygiene and infection protocols to prevent the spread of infection.
  • Communicate effectively with residents, their families, and nurses.
  • Demonstrate compassion and empathy for residents. Provide emotional support to residents.

Level 2 Supervisor Journeyman Laborer/Hot work Coordinator

Vigor Marine
10.2020 - 06.2025
  • Supervised laborer and Firewatch crew of up to 40 people.
  • Input time for entire labor department and in constant communication with payroll.
  • In charge of coordinating training for laborer department.
  • Conducted interviews for new hires, provided tours of the facility.
  • Walked ship daily to ensure work site is in safe condition for crew.
  • Created daily job hazard analysis to help keep team aware of potential dangers and hazards in the workspace.
  • Prepared construction sites to eliminate possible hazards.
  • Read plans, instructions and specifications to determine work activities.
  • Measured, marked, or recorded openings or distances to layout areas for construction.

Construction Flagger

Local Union 242
06.2020 - 09.2020
  • Gave clear, concise instructions.
  • Knowledge of traffic safety.
  • Work in all weather conditions while standing long periods of time.
  • Strong communication and observation skills.
  • Held paddle for extended periods of time.
  • Used appropriate signage to correctly direct multi-directional traffic.
  • Helped set up sites before work and clean up locations after end of operations.

Customer Service Representative

Propet USA
02.2019 - 03.2020
  • Communicated with doctors' offices, consumers, and businesses in a professional manner via phone or email.
  • Assisted customers with any questions related to Propet products.
  • Used Microsoft word, Excel, and outlook on a day-to-day basis.
  • Went through reports and ship orders accordingly.
  • Processed return authorizations for Propet products received via email, fax, or phone.
  • Assisted with warranty exchanges for defective products.
  • Customer service experience - 4 years

Education

Associate Degree - Nursing

Seattle Central Community College
Seattle, WA
02-2026

High School Diploma -

Spanaway Lake High School
06-2014

Skills

  • Patient Care
  • Vital Sign Monitoring
  • Medical Terminology
  • Time Management
  • Leadership
  • Effective Communication
  • Infection Control
  • Record Keeping
  • Risk Mitigation
  • Following Instructions
  • Safety and Compliance
  • Proficient in Microsoft programs
  • Transporting patients
  • Monitoring fluids
  • Care plan implementation
  • Observing responses
  • Basic life support
  • Electronic charting
  • Reliable transportation
  • Light housekeeping
  • Ambulation assistance
  • Compassionate caregiver
  • Patient care
  • Trustworthy companion

Certification

  • Nursing Assistant Certificate
  • Basic Life Support
  • First Aid Training
  • CPR/AED Training
  • OSHA 10 Training
  • HIPAA
  • Many constructions certificates

Timeline

Certified Nursing Assistant

Generations Home Care System
08.2025 - Current

Certified Nursing Assistant

Vital Healthcare LLC/Prestige Senior Living /Silver Living
07.2025 - 08.2025

Level 2 Supervisor Journeyman Laborer/Hot work Coordinator

Vigor Marine
10.2020 - 06.2025

Construction Flagger

Local Union 242
06.2020 - 09.2020

Customer Service Representative

Propet USA
02.2019 - 03.2020

Associate Degree - Nursing

Seattle Central Community College

High School Diploma -

Spanaway Lake High School

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Serena Banks