Serena Buffum
West Haven,CT
Summary
Adept at multitasking and maintaining high standards of cleanliness, I excelled in fast-paced environments at West Haven Board of Education, enhancing exceptional service and food presentation. My proactive approach and problem-solving aptitude, coupled with a strong foundation in food safety practices, drove operational efficiency and supported team.
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Professional worker with experience in temporary roles. Skilled in adapting quickly to changing needs and priorities. Strong focus on team collaboration and achieving measurable results. Reliable, flexible, and proficient with various tasks, ensuring efficient and effective performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
29
29
years of professional experience
Work History
Food Service Worker
West Haven Board of Education
10.2019 - 05.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Processed customer payments and balanced cash drawers.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Portioned and wrapped food to place directly on plates for service to patrons.
Seasonal Temp
City of Milford/ Clerks Office
02.2008 - 11.2009
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Showcased flexibility and adaptability in learning new software applications quickly, contributing to efficient workplace processes.
- Facilitated seamless transitions between assignments, ensuring minimal disruption to business operations for each employer.
- Improved operational efficiency, analyzed work processes and recommended improvements.
- Streamlined office operations, implemented new filing system that reduced retrieval time for important documents.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Dietary Aide
Pond Point Health Care
11.1994 - 05.2001
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Streamlined meal assembly processes for faster service without compromising quality or accuracy.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Supported kitchen in managing dietary emergencies, ensuring patient needs were met promptly and accurately.
- Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
- Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
- Streamlined meal preparation processes, cutting down on waste while ensuring quality.
- Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
- Maintained strict hygiene standards in kitchen, significantly reducing cross-contamination risks.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Portioned and wrapped food to place directly on plates for service to patrons.
Education
GED -
Jonathan Law
Milford, CT06-1995
Skills
- Multitasking
- Cleaning and sanitation
- Order taking accuracy
- Food assembly
- Food storage practices
- Food presentation techniques
- Plating and presentation
- Plates presentation
- Professional and mature
- Mail handling
- Multi-line phone proficiency
- Filing and data archiving
- Customer Service
- Problem-solving aptitude
Timeline
Food Service Worker
West Haven Board of Education
10.2019 - 05.2023
Seasonal Temp
City of Milford/ Clerks Office
02.2008 - 11.2009
Dietary Aide
Pond Point Health Care
11.1994 - 05.2001
GED -
Jonathan Law
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