Serena Butler
Orange Park
Summary
Professional with high standards, skilled in assisting periodontal surgeries and ensuring optimal patient care. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable. Expertise in surgical procedures, patient communication, sterilization techniques, and maintaining medical records. Known for precision, patience, and calm demeanor in high-pressure Versatile and dynamic professional with a proven track record at Greenberg Dental and Orthodontics, excelling in dental equipment maintenance and providing emotional and social support. Skilled in Dentrix and adept at enhancing patient satisfaction, I have significantly improved efficiency and safety standards. My expertise and compassionate approach have consistently contributed to positive patient outcomes and workplace productivity. With positive and upbeat attitude, I excel in providing compassionate patient care and maintaining sterile environment. Knowledgeable in dental anatomy and infection control, with strong skills in handling surgical instruments and assisting with procedures. Dedicated to enhancing patient outcomes and supporting surgical team to deliver exceptional care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Greenberg Dental and Orthodontics
01.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Provided exceptional chairside assistance during surgical procedures, promoting a safe and comfortable environment for patients.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Facilitated smooth communication between the dental team by serving as a liaison between periodontist, dental hygienist, and administrative staff.
- Supported successful surgical outcomes by effectively assisting the periodontist during procedures such as dental implants, tissue grafts, and extractions.
Patient Care Coordinator
Qwest Care Home Health Agency
06.2023 - 12.2023
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Med Tech/pct
Medically Home (Mayo Clinic Agency For Acute Care)
05.2022 - 01.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Med Tech
Brightstar Healthcare Agency
06.2022 - 12.2023
- Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
- Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
Claims Adjuster
State Farm
02.2022 - 08.2022
- Answered customer questions regarding deductibles.
- Prepared summaries of damage, payments and policy coverage.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
Cafe Assistant
Keith Pierson Toyota
06.2021 - 11.2021
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Maintained clean and attractive product displays to entice customer purchases.
Retail Sales Associate
Marshals Department Store
02.2020 - 12.2020
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Summer Camp Counselor
Bright Minds Youth Development
05.2019 - 08.2019
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
Education
Dental Assisting -
Fortis College
Orange Park, FL11.2024
Diploma -
Ridgeview High School
Orange Park, FL05.2021
Skills
- Dexterity
- Extracting teeth (advanced)
- Preventative care
- Dental equipment maintenance
- Chair side assisting with implant placement
- X-rays (advanced)
- Dentrix (advanced)
- Privacy and Confidentiality
- Fluid Measurement
- Post-Surgical Care
- Vital Signs Collection
- Emotional and Social Support
- Microsoft Word
- Accounting Techniques
- Data Recording
Certification
- CMT - Certified Medication Technician
- First Aid/CPR Certified
- Dental assisting certification
- Dental radiographer certification
Timeline
Dental Assistant
Greenberg Dental and Orthodontics
01.2024 - Current
Patient Care Coordinator
Qwest Care Home Health Agency
06.2023 - 12.2023
Med Tech
Brightstar Healthcare Agency
06.2022 - 12.2023
Med Tech/pct
Medically Home (Mayo Clinic Agency For Acute Care)
05.2022 - 01.2024
Claims Adjuster
State Farm
02.2022 - 08.2022
Cafe Assistant
Keith Pierson Toyota
06.2021 - 11.2021
Retail Sales Associate
Marshals Department Store
02.2020 - 12.2020
Summer Camp Counselor
Bright Minds Youth Development
05.2019 - 08.2019
- CMT - Certified Medication Technician
- First Aid/CPR Certified
- Dental assisting certification
- Dental radiographer certification
Dental Assisting -
Fortis College
Diploma -
Ridgeview High School
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