Serena Caldwell
Manitowoc,WI
Summary
Proven team player with a track record of enhancing the customer experience at SalesStaff through effective communication and top-notch housekeeping skills. Expert in maintaining cleanliness and organization, leading to a 20% increase in customer satisfaction. Collaborates seamlessly with colleagues to achieve and exceed objectives.
Overview
3
3
years of professional experience
Work History
Housekeeper
Housekeeping
05.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Sales Floor Associate
SalesStaff
02.2024 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Dietary Aide
Wait Staff
05.2021 - 08.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Education
Bachelor of Arts - Psychology/Criminology
University of Illinois At Chicago
Chicago, IL05.2027
High School Diploma -
Roncalli Catholic High School
Manitowoc, WI05.2023
Skills
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Communication
Social Media Marketing
I was an intern in high school for my schools mission statement where I created flyers through canva to promote volunteer activities. Some of those activities consisted of resources on where students can get service hours, and impactful organizations where people could donate. With that experience I know how to manage social media accounts, and help promote any organizations that come about.
Timeline
Housekeeper
Housekeeping
05.2024 - Current
Sales Floor Associate
SalesStaff
02.2024 - 04.2024
Dietary Aide
Wait Staff
05.2021 - 08.2023
Bachelor of Arts - Psychology/Criminology
University of Illinois At Chicago
High School Diploma -
Roncalli Catholic High School
Similar Profiles
Christian Michael Lagos TurciosChristian Michael Lagos Turcios
Janitor at HousekeepingJanitor at Housekeeping
Joseph MurilloJoseph Murillo
Volunteer at HousekeepingVolunteer at Housekeeping
Claudia S. ArenasClaudia S. Arenas
Self-employed at HousekeepingSelf-employed at Housekeeping
SIRE KEITA MANNEHSIRE KEITA MANNEH
Self-employed Domestic Cleaner at HousekeepingSelf-employed Domestic Cleaner at Housekeeping
Tatyana ArriagaTatyana Arriaga
Server at Kohler Water SpaServer at Kohler Water Spa