Summary
Overview
Work History
Education
Skills
Timeline
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Serena Campbell

Mt. Vernon

Summary

Dynamic and dedicated Bakery Assistant at IGA Supermarket, recognized for enhancing customer satisfaction through exceptional service and effective visual merchandising. Proficient in food safety and sanitation practices, I fostered teamwork and contributed to increased sales by showcasing fresh baked goods, while maintaining a clean and organized workspace.

Overview

4
4
years of professional experience

Work History

Bakery Assistant

IGA Supermarket
12.2023 - Current


  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Sold bakery and deli items that customers requested.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Operated commercial kitchen equipment and tools.
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Demonstrated versatility by mastering multiple roles within the bakery, including baking and packaging products.
  • Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
  • Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
  • Lifted and moved items weighing over 10 pounds using proper lifting techniques.
  • Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
  • Supported the bakery''s reputation for quality by consistently producing visually appealing and delicious baked goods that met or exceeded customer expectations.

Kitchen Staff Member

Mt. Vernon Developmental Center
08.2021 - 08.2023
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.

Education

No Degree - Nursing

Cursa Application
Online

High School Diploma -

Watkins Memorial High School
Pataskala, OH
06-2021

Skills

  • Punctuality
  • Display setup
  • Product packaging
  • Positive attitude
  • Great customer skills
  • Sanitation practices
  • Food safety
  • Temperature monitoring
  • Order taking
  • Stock rotation
  • Visual merchandising
  • Bakery equipment operation
  • Cross-training

Timeline

Bakery Assistant

IGA Supermarket
12.2023 - Current

Kitchen Staff Member

Mt. Vernon Developmental Center
08.2021 - 08.2023

No Degree - Nursing

Cursa Application

High School Diploma -

Watkins Memorial High School

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Serena Campbell