Serena Carreiro
Saint Albans,ME
Summary
Proven track record in cleaning expertise and exceptional customer service, demonstrated through impactful roles at Even Tide Motel and Cottages. Skilled in inventory management and problem-solving, ensuring operational efficiency and client satisfaction. Excelled in multitasking and prioritization, reliably meeting tight deadlines with a 100% commitment to quality and dependability.
Overview
19
19
years of professional experience
Work History
Part-time custodian
Town of Saint Albans
Saint Albans, USA
09.2023 - Current
- Cleaning of the inside of building, letting Town Manager know of any damages found
- Checking inventory to keep well stocked with supplies needed to do my job
- I also would help out with filing due to them being short staffed
Unpaid Caretaker
12.2015 - 09.2023
- For family member
- Also had some small house cleaning jobs I worked around caring for family member seasonally May-Oct 2015-2022
Cleaner
Surfide Cottage
South Wellfleet, USA
06.2011 - 10.2015
- Help open up and close down cottages with other cleaners, clean my assigned cottages in time given
- Contact maintenance for any problems, take out trash and recycling, return cleaning supplies to shed
- Mark any items left behind by guest
- Seasonal only
Front desk/chambermaid
Seashore Park Inn
Orleans, USA
04.2014 - 10.2014
- Answer phones, process reservations, check emails, greet customers, contact maintenance for any problems
- Sign for deliveries, check inventory of items delivered, check the pools, balance cash drawer
- Batch out credit card machine, write out chambermaid list for the next day, clean rooms when needed
- Make sure office is locked up when closing
- Seasonal only
Front desk/Cleaner
Even Tide Motel and Cottages
So.Wellfleet, USA
04.2006 - 10.2013
- Answer phones, process reservations, check emails, greet customers, contact maintenance for any problems
- Check pool chemicals and log them, set up and refill coffee bar, balance cash drawer
- Batch out credit card machine, make out chambermaid list for next day, clean when needed
- Filing, keeping office area neat and organized
- Seasonal only
Education
High School Diploma -
Provincetown High
Provincetown, MA06-1987
Skills
- Cleaning expertise
- Work prioritization
- Customer service-focused
- Excellent communication skills
- Inventory management
- Customer service
- Time management
- Reliability and punctuality
- Work independently
- Responsible and dependable
- Problem-solving
References
- Lisa Audette, 508-349-3959, Boss at Surfside Cottages and Assistant Manager at Even Tide Motel and Cottages
- Bernard Tansey, 508-240-8266, Supervisor at Seashore Park Inn
- Teresa Turcott, 207-480-9558, Client I cleaned for
References
References available upon request.
Timeline
Part-time custodian
Town of Saint Albans
09.2023 - Current
Unpaid Caretaker
12.2015 - 09.2023
Front desk/chambermaid
Seashore Park Inn
04.2014 - 10.2014
Cleaner
Surfide Cottage
06.2011 - 10.2015
Front desk/Cleaner
Even Tide Motel and Cottages
04.2006 - 10.2013
High School Diploma -
Provincetown High
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