Serena Chin
Summary
Compassionate Sale Representative with 5+ years of experience in Educational and Technology setting. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Marketplace Adoption Specialist- Product Team
Snowflake
San Mateo
04.2023 - Current
- Identify, cultivate, and manage partner accounts to achieve and surpass sales targets through effective prospecting
- Conduct presentations and demonstrations to showcase Snowflakes advantages, features and functions
- Assist in recruitment, training, and onboarding process
- Oversee the entire prospecting cycle, collaborating with cross-functional teams including sales engineers, marketing and legal.
Sales Development Representative (Federal Civilian Accounts)
Snowflake
06.2021 - 04.2023
- Conduct account development best practices with email, phone, and social touches using Outreach, LinkedIn, Sales Navigator, and Salesforce CRM
- Develop partner-specific account plans, outlining annual and quarterly goals, marketing support and product requirements
- Build working relationships with demand generation, account-based marketing, and sales engineer to develop account planning and strategies
- Co-pilot with current manager to bring best practices & enablement sessions to the team
- Developed relationships with existing customers to increase sales opportunities.
- Conducted market research to identify new business opportunities.
- Collaborated closely with colleagues from different departments on cross-functional projects.
Sales & Marketing Coordinator
Orangetheor Fitness
Foster City
06.2019 - 11.2021
- Maintain and organize numerical data in a timely matter in the Orangetheory database
- Create campaigns targeted toward specific users
- Successfully worked in a fast-moving & ever-changing environment
- Follow up on all leads (inbound & outbound) to drive new business.
Teacher
KinderCare Learning Centers
Foster City, California
01.2018 - 06.2019
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
Education
Master of Science - Marketing, Digital Marketing
Southern New Hampshire University
11.2020
Bachelors of Science - Kinesiology, Physical Education
California State University of Sacramento
12.2017
Skills
- Teamwork and Collaboration
- Building and maintaining partnerships
- Lead generation and qualification
- Flexibility in modifying sales strategies
- Microsoft Office Suite
- Salesforce
- Attention to Detail
- Made informed and timely decisions, contributing to the successful execution of sales strategies and achievement of team goals
- Displayed a keen eye for detail in reviewing collateral materials, ensuring accuracy and professionalism in all client-facing documents
Affiliations
- Coastal Foraging: Expert in identifying and collecting seasonal edible plants/seafood from coastal environments, demonstrating a passion for sustainable and local food sources.
- Pet Influencer: Collaborative content creator and affiliate marketer with a Goldendoodle named Bailey. Manage an Instagram page dedicated to promoting and partnering with Real Dog Box and Oxyfresh.
- Hiking Enthusiast: Enjoy exploring nature trails and experiencing the great outdoors. Avid hiker with a strong appreciation for physical activity and natural landscapes.
- Snowboarding: Seasonal snowboarder with a love for carving down mountains when weather conditions allow. Embrace the thrill of winter sports and the challenges of mastering the slopes.
Timeline
Marketplace Adoption Specialist- Product Team
Snowflake
04.2023 - Current
Sales Development Representative (Federal Civilian Accounts)
Snowflake
06.2021 - 04.2023
Sales & Marketing Coordinator
Orangetheor Fitness
06.2019 - 11.2021
Teacher
KinderCare Learning Centers
01.2018 - 06.2019
Master of Science - Marketing, Digital Marketing
Southern New Hampshire University
Bachelors of Science - Kinesiology, Physical Education
California State University of Sacramento
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