Summary
Overview
Work History
Education
Skills
Timeline
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Serena Clausell

Katy,TX

Summary

Accomplished professional with a strong background in security and rehabilitation, having served as an Immigration Detention Officer at Corecivic Inc. Skilled in strategic planning and cultural awareness, I excel in mentoring and fostering collaboration. Successfully minimized risk exposure by adhering to regulations, enhancing team communication, and building stakeholder relationships.

Experienced with leadership and strategic planning in high-stakes environments. Utilizes strong problem-solving and decision-making skills to drive operational success. Track record of effective team leadership and conflict resolution, ensuring mission objectives are met.

Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.

Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.

Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.

Overview

24
24
years of professional experience

Work History

Immigration Dention Officer

Corecivic Inc.
05.2022 - Current
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.

Juvenile Detention Officer

State Of Texas
04.2020 - 03.2023
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.

Child Protective Investigator

State Of Texas
06.2017 - 05.2022
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Documented all relevant information by filling out forms and completing case reports.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Remained objective in handling each case, especially when children and families were in high-stress situations.

Correctional Officer

Texas Department of Criminal Justice, TDCJ
11.2001 - 09.2014
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.

Education

Bachelor of Science - Psychology

Walden University
Minneapolis, MN
02.2026

Associate of Arts -

Houston Community College
Houston, TX
04.2021

Skills

  • Work Coordination
  • Report Writing
  • Strategic Planning
  • Innovation and Creativity
  • Work coordination
  • Report writing
  • Innovation and creativity
  • Report preparation
  • Cultural awareness
  • Strategic planning
  • Emergency response

Timeline

Immigration Dention Officer

Corecivic Inc.
05.2022 - Current

Juvenile Detention Officer

State Of Texas
04.2020 - 03.2023

Child Protective Investigator

State Of Texas
06.2017 - 05.2022

Correctional Officer

Texas Department of Criminal Justice, TDCJ
11.2001 - 09.2014

Bachelor of Science - Psychology

Walden University

Associate of Arts -

Houston Community College
Serena Clausell