Serena Cronin
El Paso
Summary
Dynamic Assistant Project Manager at Luce Research with a proven track record in project monitoring and client relations. Expertly coordinated tasks and mitigated risks, ensuring timely project delivery. Recognized for enhancing client satisfaction through effective communication and problem-solving, while fostering team collaboration to achieve project goals.
Overview
7
7
years of professional experience
Work History
Assistant Project Manager
Luce Research
06.2021 - Current
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Developed and maintained project documentation for reliable records.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Server
Oasis Lanes
02.2021 - 05.2021
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
The Corner Bakery
06.2018 - 05.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Music And Audio Video Technology
J.M. Hanks High School
2001 Lee Trevino DR, El Paso TX 7993506.2020
Skills
- Project monitoring
- Client relationships
- Quality control
- Client relations
- Project management
- Problem-solving
- Organizational skills
- Team collaboration
- Work Planning and Prioritization
- Phone and email etiquette
Languages
English
Native or Bilingual
Timeline
Assistant Project Manager
Luce Research
06.2021 - Current
Server
Oasis Lanes
02.2021 - 05.2021
Server
The Corner Bakery
06.2018 - 05.2019
Music And Audio Video Technology
J.M. Hanks High School
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